Warranty Administrator-Automotive

TradesApp; Bahrain; Vor Ort; BHD 6.000 - 9.000; Vollzeit

Zusammenfassung

Zayani Motors in Bahrain is seeking a Warranty Administrator with automotive experience to join our team. The ideal candidate will manage warranty claims, ensure compliance with manufacturer guidelines, and maintain precise records while coordinating with customers, suppliers, and the service department.

The role requires strong communication, analytical skills, and the ability to work both independently and within a team, leveraging MS Office for reporting and documentation.

Qualifikationen

• Minimum of 5 years of warranty administration experience.
• Excellent knowledge of warranty policies and procedures.
• Strong communication and interpersonal skills.
• Ability to work independently and in a team environment.

Aufgaben

• Process and manage vehicle warranty claims promptly.
• Review and approve claims per manufacturer guidelines.
• Maintain accurate warranty records.
• Communicate with customers, suppliers, and manufacturers.
• Monitor warranty expenses and report discrepancies.
• Train staff on warranty policies and procedures.
• Prepare reports on warranty performance.

Kenntnisse

Warranty administration

Automotive industry

Communication skills

Analytical thinking

Time management

Attention to detail

Tools

Microsoft Office

Jobbeschreibung

Summary:

Zayani Motors, a leading company in Bahrain with a proven track record, is seeking a Warranty Administrator - Automotive to join our dynamic team. Our company is expanding and we are looking for a skilled and dedicated individual to join us in this journey. The ideal candidate should have experience in warranty administration and possess a professional attitude.

Key Responsibilities:

• Process and manage all vehicle warranty claims in a timely and efficient manner
• Review and approve warranty claims based on the manufacturer's guidelines
• Maintain accurate and up-to-date warranty records
• Communicate with customers, suppliers, and manufacturers regarding warranty claims and resolutions
• Monitor warranty expenses and report on any discrepancies or trends
• Collaborate with the service department to ensure proper warranty procedures are followed
• Train and educate staff on warranty policies and procedures
• Resolve any conflicts or issues related to warranty claims
• Keep up-to-date with the latest warranty trends and regulations
• Conduct regular audits to ensure compliance with warranty procedures and regulations
• Prepare reports and presentations on warranty performance and improvements

Requirements:

• Minimum of 5 years of experience in warranty administration in the automotive industry
• Excellent knowledge of vehicle warranty policies and procedures
• Strong communication and interpersonal skills
• Ability to work independently and in a team environment
• Proficient in Microsoft Office and other relevant software
• Detail-oriented with strong analytical and problem-solving skills
• Proven ability to manage multiple tasks and meet deadlines
• Strong organizational and time-management skills
• Knowledge of automotive industry regulations and standards
• Fluent in English, Arabic is a plus