Senior Automotive Warranty Specialist

Qureos; Bahrain; On-site; BHD 8,000 - 12,000; Full time

Job summary

Zayani Motors in Bahrain is seeking a Warranty Administrator - Automotive to join our expanding team. The ideal candidate has extensive warranty administration experience, a professional attitude, and the ability to work both independently and within a team.

English fluency is essential, Arabic a plus. Key responsibilities include processing warranty claims, maintaining records, and coordinating with customers, suppliers, and manufacturers.

Qualifications

• Minimum of 5 years of warranty administration experience in the automotive industry.
• Excellent knowledge of vehicle warranty policies and procedures.
• Strong communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Proficient in Microsoft Office and other relevant software.
• Detail-oriented with strong analytical and problem-solving skills.
• Proven ability to manage multiple tasks and meet deadlines.
• Strong organizational and time-management skills.
• Knowledge of automotive industry regulations and standards.
• Fluent in English; Arabic is a plus.

Responsibilities

• Process and manage all vehicle warranty claims in a timely and efficient manner.
• Review and approve warranty claims based on manufacturer guidelines.
• Maintain accurate and up-to-date warranty records.
• Communicate with customers, suppliers, and manufacturers regarding warranty claims and resolutions.
• Monitor warranty expenses and report on discrepancies or trends.
• Collaborate with the service department to ensure proper warranty procedures are followed.
• Train staff on warranty policies and procedures.
• Resolve conflicts or issues related to warranty claims.
• Keep up-to-date with warranty trends and regulations.
• Conduct audits to ensure compliance with warranty procedures and regulations.
• Prepare reports and presentations on warranty performance and improvements.

Skills

Warranty management

Communication

Microsoft Office

Analytical skills

Time management

Teamwork

Tools

MS Office

Job description

Zayani Motors in Bahrain is seeking a Warranty Administrator - Automotive to join our expanding team. The ideal candidate has extensive warranty administration experience, a professional attitude, and the ability to work both independently and within a team.

English fluency is essential, Arabic a plus. Key responsibilities include processing warranty claims, maintaining records, and coordinating with customers, suppliers, and manufacturers.