TRICARE Beneficiary Services Specialist

Leidos; Manama; On-site; BHD 16,000 - 20,000; Full time

Job summary

Leidos is seeking a detailed and customer-focused Benefits and Enrollment Specialist at NSA Bahrain. You will verify benefits enrollments, support TRICARE and DEERS related inquiries, and provide guidance to beneficiaries both in person and by phone. The role requires HIPAA compliance, strong English communication, and ability to work independently with minimal supervision.

Eligibility includes U.S. citizenship, access ID, and ADP IT III clearance. Prior healthcare or claims experience is a plus.

Qualifications

• High School diploma or GED or equivalent years of experience.
• U.S. Citizenship
• Eligible to obtain NSA Bahrain access ID
• Eligible to obtain and maintain ADP IT III clearance (Non-Sensitive Position, Tier 1)
• Must meet country-specific requirements

Responsibilities

• Verify Benefits enrollments, disenrollments, portability, transfers and more via systems like DOES and MHS Genesis.
• Implement PCM changes following MTF guidelines.
• Educate and assist beneficiaries on TRICARE resources, benefits enrollment and claims by phone or in person.
• Provide basic claims status updates and support.

Skills

Fluent in English

Microsoft Office proficiency

Presentation skills

Communication skills

Independent worker

Organizational skills

Time management

Attention to detail

Education

High School diploma or GED

Job description

Leidos is seeking a detailed and customer-focused Benefits and Enrollment Specialist at NSA Bahrain. You will verify benefits enrollments, support TRICARE and DEERS related inquiries, and provide guidance to beneficiaries both in person and by phone. The role requires HIPAA compliance, strong English communication, and ability to work independently with minimal supervision.

Eligibility includes U.S. citizenship, access ID, and ADP IT III clearance. Prior healthcare or claims experience is a plus.