System Administrator

International Turnkey Systems - ITS; Manama; On-site; BHD 24,000 - 36,000; Full time

Job summary

International Turnkey Systems - ITS is seeking a skilled System Administrator in Manama, Bahrain, to support and maintain Microsoft infrastructure across user devices and servers. Your role includes resolving incidents, managing AD/Entra ID, Exchange Online, SharePoint, Teams, SQL Server, and Endpoint management while upholding security standards.

You will engage in patching, vulnerability remediation, MFA/SSO configurations, and monitoring to ensure high availability and performance across

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• 5 years of experience in System Administration, IT Infrastructure Support, or a similar role.
• Experience supporting enterprise Microsoft environments and end-user computing services.
• Proven experience in server administration, cloud technologies, and technical troubleshooting.

Responsibilities

• Respond to and resolve end-user inquiries, incidents, and service requests through ManageEngine and other support platforms.
• Troubleshoot and resolve hardware, software, operating system, and connectivity issues.
• Provide support for desktops, laptops, printers, scanners, and other peripherals.
• Install, configure, and maintain Windows operating systems and business applications.
• Perform software installations, updates, upgrades, and patch management.
• Administer and maintain Microsoft infrastructure services, including: Active Directory, Entra ID, Entra ID Connect Sync Server, ADFS, Exchange Online, Microsoft 365 Services.
• Monitor system performance, availability, and capacity utilization.
• Analyze logs, alerts, and performance metrics to proactively identify and resolve issues.
• Manage server operating systems and endpoint environments.
• Manage Multi-Factor Authentication (MFA) and Single Sign-On (SSO) solutions.
• Configure and maintain SAML integrations with enterprise applications.
• Manage digital certificates and certificate lifecycle processes.
• Support Data Loss Prevention (DLP) and compliance initiatives.
• Assist in vulnerability remediation, security hardening, and security best practices implementation.
• Monitor and support Microsoft Defender and endpoint security controls.

Skills

Microsoft Windows Server Admin

Active Directory & Entra ID

ADFS & SSO

Microsoft 365 Administration

Exchange Online

SharePoint Online

Microsoft Teams

SQL Server Administration

Patch & Endpoint Management

Networking Fundamentals

Security & DLP

MFA & SAML Integration

Education

Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field

Microsoft 365 Certified: Administrator Expert

Microsoft Certified: Identity and Access Administrator Associate (SC-300)

Microsoft Certified: Security Operations Analyst (SC-200)

Job description

• Respond to and resolve end-user inquiries, incidents, and service requests through ManageEngine and other support platforms.
• Troubleshoot and resolve hardware, software, operating system, and connectivity issues.
• Provide support for desktops, laptops, printers, scanners, and other peripherals.
• Install, configure, and maintain Windows operating systems and business applications.
• Perform software installations, updates, upgrades, and patch management.
• Administer and maintain Microsoft infrastructure services, including: Active Directory (AD), Microsoft Entra ID (Azure AD), Entra ID Connect Sync Server, ADFS, Exchange Online, Microsoft 365 Services
• Monitor system performance, availability, and capacity utilization.
• Analyze logs, alerts, and performance metrics to proactively identify and resolve issues.
• Manage server operating systems and endpoint environments.
• Manage Multi-Factor Authentication (MFA) and Single Sign-On (SSO) solutions.
• Configure and maintain SAML integrations with enterprise applications.
• Manage digital certificates and certificate lifecycle processes.
• Support Data Loss Prevention (DLP) and compliance initiatives.
• Assist in vulnerability remediation, security hardening, and security best practices implementation.
• Monitor and support Microsoft Defender and endpoint security controls.

Qualifications & Experience

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• 5 years of experience in System Administration, IT Infrastructure Support, or a similar role.
• Experience supporting enterprise Microsoft environments and end-user computing services.
• Proven experience in server administration, cloud technologies, and technical troubleshooting.

Technical Skills

• Microsoft Windows Server Administration
• Active Directory, Entra ID, and ADFS
• Microsoft 365 Administration
• Exchange Online
• SharePoint Online
• Microsoft Teams
• SQL Server Administration (basic to intermediate)
• Endpoint Management and Patch Management
• Backup and Recovery Solutions
• Networking Fundamentals (TCP/IP, DNS, DHCP, VPN, Routing, Switching)
• SSO, MFA, and SAML Integration
• DLP and Security Compliance

Preferred Certifications

• Microsoft 365 Certified: Administrator Expert
• Microsoft Certified: Identity and Access Administrator Associate (SC-300)
• Microsoft Certified: Security Operations Analyst (SC-200)