Service Centre Supervisor

Manpower Bahrain / ManpowerGroup; Riffa2; Presencial; BHD 6700 - 13.000; Jornada completa

Descripción de la vacante

Manpower Bahrain / ManpowerGroup is seeking a hands-on Service Centre Supervisor to oversee daily automotive workshop and service operations at our Sitra facility. You will lead technicians, ensure high-quality service delivery, maintain safety standards, and ensure exceptional customer satisfaction.

The role requires a Diploma/Degree in Mechanical/Automotive Engineering, 3+ years supervisory experience in an automotive service center, and strong knowledge of diagnostic tools and workshop

Formación

• Diploma or Degree in Mechanical/Automotive Engineering or equivalent.
• 3+ years supervisory experience in an automotive service center or 4S workshop.
• Knowledge of automotive diagnostic tools, repair processes, and workshop workflow.
• Fluent in written and spoken English; Arabic language skills are an advantage.

Responsabilidades

• Supervise daily workshop activities, technician efficiency, and job dispatching.
• Oversee quality control of vehicle repairs and maintenance services.
• Communicate directly with service advisors and customers regarding technical status and escalations.
• Monitor workshop equipment maintenance and enforce safety regulations.
• Track KPI performance, turnaround times, and workshop productivity.

Conocimientos

Supervisory exp

Automotive diag tools

English fluency

Arabic language (adv)

Educación

Diploma/degree in Mechanical/Automotive Eng

Descripción del empleo

Job Description

Manpower Bahrain / ManpowerGroup is seeking a hands-on and experienced Service Centre Supervisor to oversee daily automotive workshop and service operations at our Sitra facility. The candidate will lead technicians, ensure high-quality service delivery, maintain safety standards, and ensure exceptional customer satisfaction.

Duties

• Supervise daily workshop activities, technician efficiency, and job dispatching.
• Oversee quality control of vehicle repairs and maintenance services.
• Communicate directly with service advisors and customers regarding technical status and escalations.
• Monitor workshop equipment maintenance and enforce safety regulations.
• Track KPI performance, turnaround times, and workshop productivity.

Qualifications

• Diploma or Degree in Mechanical/Automotive Engineering or equivalent experience.
• 3+ years of supervisory experience in an automotive service center or 4S workshop.
• Strong knowledge of automotive diagnostic tools, repair processes, and workshop workflow.
• Fluent in written and spoken English; Arabic language skills are an advantage.

Location

• Sitra 0601 (Preferred)
• Work Location: In person

Job Specification

Supervise daily workshop activities, technician efficiency, and job dispatching.
Oversee quality control of vehicle repairs and maintenance services.
Communicate directly with service advisors and customers regarding technical status and escalations.
Monitor workshop equipment maintenance and enforce safety regulations.
Track KPI performance, turnaround times, and workshop productivity.