Senior Client Relations & Accounts Coordinator (Hybrid, Bahrain)

Marsh McLennan; Manama; Hybrid; BHD 7,000 - 9,000; Full time

Job summary

Marsh in Bahrain is seeking a talented individual to join our team. This hybrid role requires working at least three days a week in the office.

You will be the day-to-day point of contact for designated low-risk, small accounts and help deliver a high-quality client experience. You will support senior colleagues by coordinating account activity, resolving routine issues, and strengthening client relationships through responsive service and strong organization.

Qualifications

• Experience supporting clients or accounts in a coordination, service, or account management role.
• Strong communication and relationship-building skills with the ability to manage multiple stakeholders.
• Excellent organizational skills, including the ability to manage deadlines and multiple priorities.
• Sound judgment and a customer-focused mindset, including knowing when to elevate issues.

Responsibilities

• Serve as the first point of contact for day-to-day communications with designated accounts, following up on correspondence to strengthen relationships.
• Conduct account and industry research, including benchmarking studies, to build understanding of client needs and trends.
• Manage day-to-day account activities for small accounts, including billing requests, gathering information for quotes, and maintaining project calendars.
• Coordinate between internal senior professionals and clients, including organizing meeting logistics and ensuring follow-through on next steps.
• Identify and help mitigate account concerns, resolving issues promptly and escalating appropriately when needed.
• Report relationship satisfaction and key updates to senior colleagues to ensure alignment internally and externally.

Skills

Account coordination

Client relationships

Communication skills

Organization

Job description

Marsh in Bahrain is seeking a talented individual to join our team. This hybrid role requires working at least three days a week in the office.

You will be the day-to-day point of contact for designated low-risk, small accounts and help deliver a high-quality client experience. You will support senior colleagues by coordinating account activity, resolving routine issues, and strengthening client relationships through responsive service and strong organization.