Roaming Connectivity & eSIM Strategy Consultant (Contract)

Zain Bahrain; Manama; On-site; BHD 26,000 - 34,000; Full time

Job summary

Zain Bahrain is seeking a Roaming Products & Services Consultant to shape and accelerate the commercial performance of roaming passes and eSIM products. You will partner across divisions to design pricing, go-to-market plans and performance dashboards.

The role emphasizes strategic thinking, market benchmarking, and close collaboration with Wholesale, Digital, Finance and Customer Care to grow revenue and improve customer experience in travel connectivity.

Qualifications

• 8 to 10 years of experience in telecom, roaming, digital products, eSIM, product management or commercial strategy.
• Demonstrated experience managing roaming propositions, digital travel products, international eSIM or adjacent connectivity services.
• Proven track record in product commercialization, pricing, business cases, revenue and margin optimization, go-to-market execution and cross-functional delivery.
• Strong knowledge of retail and wholesale roaming economics, roaming passes, eSIM and digital connectivity business models.
• Commercial and financial acumen, including pricing, forecasting, profitability analysis and business-case development.
• Strong analytical skills and proficiency in dashboards, BI tools and performance reporting.

Responsibilities

• Develop and maintain an integrated strategy and product roadmap for Zain Roaming Passes and eSIM roaming products aligned with consumer priorities and travel trends.
• Define clear market positioning, target segments and roles for each proposition, maximizing cross-sell across the portfolio.
• Own commercial performance reviews covering revenue, gross margin, activations, active users, conversion, repeat purchase, ARPU and CAC.
• Lead go-to-market planning for launches, enhancements and campaigns, ensuring readiness across communications, channels, systems and customer terms.
• Develop lifecycle and contextual engagement journeys, including pre-travel recommendations, arrival triggers, renewal and cross-sell campaigns.
• Establish dashboards and recurring performance reports, providing management with actionable insights, risks, opportunities and recommendations.

Skills

Roaming economics

Commercial & financial acumen

Analytical skills

Digital commerce

Stakeholder management

Education

Bachelor's degree in Business/Marketing/Telecommunications/Finance/Economics

Master's/MBA or certification in product management/digital commerce/telecom roaming

Tools

BI tools

Job description

Zain Bahrain is seeking a Roaming Products & Services Consultant to shape and accelerate the commercial performance of roaming passes and eSIM products. You will partner across divisions to design pricing, go-to-market plans and performance dashboards.

The role emphasizes strategic thinking, market benchmarking, and close collaboration with Wholesale, Digital, Finance and Customer Care to grow revenue and improve customer experience in travel connectivity.