Mini Bar Attendant

Four Seasons Hotel; Bahrain; On-site; BHD 3,300 - 4,700; Full time

Job summary

Four Seasons Hotel in Bahrain is seeking a Private Bar Attendant to supervise minibars in guest rooms, ensuring the stock is well-presented and meets guest expectations. You will report to the In Room Dining Manager and deliver exceptional service to enhance the guest experience.

You will regularly replenish minibars, verify expiration dates, and respond to guest requests. The role requires strong English, teamwork, and a focus on accuracy and service standards.

Qualifications

• Prior experience in a similar role in hospitality.
• Strong command of the English language.
• Excellent commitment to service and teamwork.
• Attention to detail and ability to multitask.
• Knowledge of minibar inventory management is a plus.

Responsibilities

• Regularly check and replenish minibars in guest rooms.
• Verify item display and expiration dates.
• Address guest requests for minibar refills promptly.
• Maintain records of minibar consumption.
• Monitor minibar inventory levels and audits.
• Generate daily reports on minibar activities.
• Report damaged or missing items to management.
• Adhere to alcohol service regulations and policies.
• Collaborate with In Room Dining team to ensure seamless service.
• Assist with other food and beverage tasks as required.
• Stay adaptable to evolving hotel needs.

Skills

Attention to detail

Multitasking

Customer service

Teamwork

English proficiency

Job description

Join our dynamic diverse team as a Private Bar Attendant your primary responsibility is to monitor and maintain the minibar in guest rooms ensuring it is well-stocked and meeting the needs of our guests You will report directly to the In Room Dining Manager and provide exceptional service to enhance the guest experience

What you will do

• Regularly check and replenish minibars in guest rooms ensuring a diverse selection of beverages and snacks
• Verify proper display and expiration dates for all items in the minibar maintaining cleanliness and organization
• Address guest requests for minibar refills promptly and assist with inquiries about minibar offerings
• Prioritize guest satisfaction by delivering exceptional service addressing concerns and maintaining accurate records of minibar consumption
• Monitor minibar inventory levels order replenishments as needed and conduct regular audits to prevent discrepancies
• Generate daily reports on minibar activities covering sales consumption and restocking needs
• Promptly report any damaged or missing items to the In Room Dining Manager
• Adhere to company policies procedures safety guidelines and alcohol service regulations holding a valid Serving it Right Certificate- BC
• Collaborate with the In Room Dining Manager and team members to ensure seamless guest services
• Assist with various food and beverage tasks as required supporting In Room Dining operations including delivering food orders to guest rooms
• Stay adaptable to meet the evolving needs of the hotel and its guests

Requirements

• Prior experience in a similar role, preferably in a hotel or hospitality setting.
• Strong command of the English language.
• Excellent commitment to service and teamwork.
• Attention to detail and the ability to multitask effectively.
• Knowledge of minibar inventory management systems is a plus.