Restaurant Supervisor

Client of Domo Ventures W.L.L.; Manama; On-site; BHD 6,700 - 10,000; Full time

Job summary

Client of Domo Ventures W.L.L. seeks a Restaurant Supervisor in Bahrain to oversee daily front-of-house operations and ensure excellent guest service.

You will manage staff schedules, train team members, resolve guest issues, and work with the Head Chef and BOH on promotions and bar initiatives. Key duties include monitoring bar inventory, leading upselling efforts, and maintaining high hygiene and service standards during busy shifts.

Qualifications

• Experience as Restaurant Supervisor or similar role.
• Strong leadership and teamwork skills.
• Excellent communication and customer service abilities.
• Familiarity with POS systems and basic reporting tools.

Responsibilities

• Prepare and manage FOH staff schedules to ensure adequate coverage.
• Train and support new and junior staff in service standards and procedures.
• Handle and resolve customer complaints in a professional and timely manner.
• Monitor and manage bar inventory, placing orders as needed.
• Coordinate with Head Chef and BOH team on new menu items and promotions.
• Lead upselling initiatives to maximize revenue.
• Ensure smooth daily operations and maintain high service quality.
• Enforce hygiene, safety and cleanliness standards in all service areas.

Skills

Leadership

Customer service

Communication

Multitasking

Inventory control

Tools

POS systems

Reporting tools

Job description

We are seeking a dedicated and experienced Restaurant Supervisor to oversee daily front-of-house operations and ensure excellent guest service This role involves managing staff scheduling training new and junior team members resolving customer complaints managing bar inventory and working closely with the Head Chef and back-of-house BOH team on promotions and upselling

strong Key Responsibilities strong

Prepare and manage FOH staff schedules to ensure adequate coverageTrain and support new and junior staff in service standards and proceduresHandle and resolve customer complaints in a professional and timely mannerMonitor and manage bar inventory placing orders as neededCoordinate with Head Chef and BOH team on new menu items and promotionsLead upselling initiatives to maximize revenueEnsure smooth daily operations and maintain high service qualityEnforce hygiene safety and cleanliness standards in all service areasSupport FOH team during busy shifts and lead by example

Requirements:

Proven experience as a Restaurant Supervisor or similar roleStrong leadership and team management skillsExcellent communication and customer service abilitiesKnowledge of bar operations and inventory controlAbility to multitask and stay calm under pressureFlexibility to work evenings, weekends, and holidaysFamiliarity with POS systems and basic reporting tools