Merchant Acquiring Team Leader

Virtu Thinko; Manama; On-site; BHD 30,000 - 50,000; Full time

Job summary

Virtu Thinko seeks a high-caliber leader to head merchant-acquiring product and sales initiatives, driving revenue and growth across strategy, acquisition, partnerships, and negotiations. You will shape the product roadmap, guide development and launches, and foster strong merchant relationships.

The role requires 3–4 years in banking or merchant acquiring with proven sales results, deep payment ecosystem knowledge, and scalable leadership to coach a growing team.

Qualifications

• Bachelor's degree in Business, Banking, Finance, Accounting or related discipline
• Master's degree in a related discipline is preferred
• At least 3 to 4 years of practical experience in banking, merchant acquiring or a similar function
• Proven sales performance and business-development experience
• Strong understanding of the payment ecosystem, merchant acquiring, card networks and payment technologies
• Strong communication, negotiation and relationship-management skills
• Ability to manage sales pipelines and close commercial deals
• Analytical and performance-reporting capabilities
• Leadership, coaching and team-management skills
• Understanding of regulatory, compliance and internal policy requirements

Responsibilities

• Lead merchant-acquiring product and sales initiatives to drive revenue and business growth.
• Manage the merchant-acquiring product roadmap and execute the product strategy.
• Monitor product performance and identify growth opportunities.
• Coordinate product development, market introduction and product launches.
• Identify and target potential merchants within strategic sectors and market segments.
• Develop sales initiatives to meet revenue, sales and business targets.
• Build and manage the sales pipeline from lead generation through deal closure.
• Track revenue, commission rates, market share and other sales metrics.

Education

Bachelor's degree in Business, Banking, Finance, Accounting or related discipline

Master's degree in related discipline (preferred)

3-4 years of practical experience in banking, merchant acquiring or similar function

Proven sales performance and business-development experience

Strong understanding of the payment ecosystem, merchant acquiring, card networks and payment technologies

Strong communication, negotiation and relationship-management skills

Job description

Lead merchant-acquiring product and sales initiatives to drive revenue and business growth. The role covers product strategy, merchant acquisition, strategic partnerships, contract negotiations, sales management and relationship development.

Manage the merchant-acquiring product roadmap and execute the product strategy. Monitor product performance and identify growth opportunities. Coordinate product development, market introduction and product launches.

Identify and target potential merchants within strategic sectors and market segments. Develop sales initiatives to meet revenue, sales and business targets. Conduct market research and competitive analysis. Build and manage the sales pipeline from lead generation through deal closure. Conduct regular business reviews with major merchant accounts. Identify upselling opportunities and resolve merchant concerns. Track revenue, commission rates, market share and other sales metrics. Prepare daily, weekly and monthly performance reports.

Lead contract negotiations and secure favourable commercial terms. Coordinate with legal and compliance teams to meet regulatory and policy requirements. Build strong relationships with merchants, partners and other stakeholders. Understand merchant needs and provide consultative payment solutions. Collaborate with product development, marketing and other internal teams.

Establish team goals and KPIs. Coach and develop team members. Manage team performance.

Desired Candidate Profile

Bachelor s degree in Business, Banking, Finance, Accounting or a related discipline. Master s degree in a related discipline is preferred. At least 3 to 4 years of practical experience in banking, merchant acquiring or a similar function. Proven sales performance and business-development experience. Strong understanding of the payment ecosystem. Knowledge of merchant acquiring, card networks and payment technologies. Strong communication, negotiation and relationship-management skills. Ability to manage sales pipelines and close commercial deals. Analytical and performance-reporting capabilities. Leadership, coaching and team-management skills. Understanding of regulatory, compliance and internal policy requirements.