Manager Sales Operations & Strategy

Talabat Holding; أبو العيش; On-site; BHD 18,000 - 42,000; Full time

Job summary

Talabat Holding is seeking a results-driven sales performance professional to monitor KPI-based performance and lead data-driven initiatives that optimize key account growth and engagement across regions. The role collaborates cross-functionally to execute impactful campaigns, deliver performance reporting, and build strong relationships with strategic stakeholders nationwide.

The ideal candidate has 5+ years of BI/analytics experience in a fast-paced environment, with sales exposure, and a

Qualifications

• Bachelor’s degree in Business or related field.
• 5+ years of BI/analytics with exposure to sales.
• Highly analytical & numbers-driven with strong organizational skills in a fast-paced environment.
• Project and program management experience with knowledge of phases, plans, deliverables, scopes and tasks.
• Passionate about sales with metrics-driven approach and branding awareness.
• Product sales expertise in web technology and ability to contribute at strategic, operational and tactical levels.
• Excellent organizational and people skills with ability to prioritize, solve problems, and multitask independently in a dynamic workplace.

Responsibilities

• Monitor and analyze sales performance that is KPI driven.
• Ensure SOP compliance by the sales team and optimize SOP based on learnings from sales, logistics, finance, and training.
• Define projects to optimize key accounts' performance and ensure their engagement and satisfaction.
• Conduct regular business reviews so Key Accounts have full visibility of performance across the country.
• Collaborate in regional campaigns that impact branding and sales performance.
• Create weekly/monthly performance reports to track KPIs and SOPs and measure team performance.
• Roll out reports for the sales team to manage sales performance.
• Establish and maintain strong relationships with regional stakeholders of our strategic partners.

Skills

BI/Analytics

Sales analytics

KPI reporting

Cross-functional collaboration

Data-driven decision making

Education

Bachelor's degree in Business or related field

Job description

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
Role Summary:
We are looking for a results-driven sales performance professional to monitor KPI-based performance, ensure SOP compliance, and lead data-driven initiatives that optimize key account growth and engagement across regions. The ideal candidate will collaborate cross-functionally to execute impactful campaigns, deliver insightful performance reporting, and build strong relationships with strategic stakeholders to enhance sales effectiveness and visibility nationwide.
What's On Your Plate

• Monitor and analyze sales performance that is KPI driven.
• Ensure SOP compliance by the sales team and optimize SOP based on practical learnings from sales, logistics, finance, and training.
• Define projects that will optimize key accounts' performance, and ensure their engagement and satisfaction.
• Conduct regular business reviews so that Key Accounts have full visibility of their performance across the country.
• Collaborate in the execution of regional campaigns that both impact branding and sales performance.
• Create weekly/monthly performance reports, to track and execut KPIs and SOPs to measure team’s performance.
• Roll out reports for the sales team to manage sales performance.
• Establish, build, and maintain strong relationships with regional stakeholders of our strategic partners.

Qualifications

• Bachelor's degree in Business or any related field.
• 5+ years of BI/analytics with exposure to sales.
• Highly analytical & numbers-driven: cohorts costs/resource allocations and organizational skills in a fast-paced environment; a consultative approach to managing complex relationships.
• Project and program management experience; knowledge of key concepts including phases, plans, deliverables, scopes and tasks.
• Passionate about sales: metrics driven with a deep understanding of branding.
• Product sales expertise in the web technology sector and the ability to contribute at strategic, operational and tactical levels.
• Has excellent organizational and people skills and the ability to set priorities, problem-solve, multi-task and work well independently in a dynamic, rapidly changing workplace.