Luxury Client Advisor - Elevate the Customer Experience

LVMH

Manama

On-site

BHD 15,000 - 21,000

Full time

5 days ago

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Job summary

The FendiMaison ambassador role at LVMH in Bahrain invites you to deliver an elevated luxury customer journey, leveraging Brand DNA discovery to build loyalty and recruit new clients. You will drive personal sales, engage in upselling and ensure service quality aligned with brand guidelines.

Ideal candidates have 2+ years in fashion/luxury sales, a bachelor’s degree or equivalent, fluent English, and a passion for retail trends.

Qualifications

2+ years of experience in Fashion/Luxury sales.
Bachelor’s Degree or equivalent is preferred.
Passion for retail and fashion trends.
Excellent communication skills, self-reliant, friendly and patient.
Organization, professionalism, self-confidence.
Fluent English, additional languages will be a plus.

Responsibilities

Lead individual sales and achieve performance targets and KPIs.
Engage in upselling, cross selling and multiple selling for all product categories.
Grant an outstanding service to the clients in compliance with the company guidelines.
Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools.
Manage customer service quality, to meet customer expectations by offering professionalism and human touch.
Correctly operate the retail IT system for stock transfers, payments, stock inquiries and customer database input.
Support the store operations activities.