Integrated Services Officer – Wealth & Retail Banking

Advanced Search Group; Manama; On-site; BHD 8,900 - 13,000; Full time

Benefits offered by this job

Flexible working

Wellbeing support

Learning & development

Inclusive culture

Job summary

Standard Chartered in Bahrain seeks an Officer Integrated Services to support seamless transacting and servicing experiences for Wealth and Retail Banking clients. The role emphasizes operational excellence, regulatory compliance, and collaborative problem solving across Group and Country units in Manama.

The successful candidate will work with cross-functional teams to resolve trade-offs, deliver consistent service, and participate in digitisation initiatives while upholding policies and risk

Qualifications

• Strong analytical skills and data-driven decision making.
• Robust risk and regulatory compliance awareness.
• Stakeholder management across multi-functional teams.
• Ability to streamline processes and reduce inefficiencies.
• Experience in project management and transformation initiatives.
• Customer-centric mindset with focus on service quality.
• Knowledge of banking operations and product knowledge across segments.

Responsibilities

• Execute transactions strictly per procedures and SLAs while ensuring accuracy.
• Support digitisation and transformation initiatives to improve efficiency.
• Maintain awareness of Wealth, Retail, Commercial and Corporate banking products.
• Manage operational functions including printing, dispatch, invoicing, cheque book issuance, and card services.
• Handle customer inquiries and complaints across channels to uphold service levels.
• Collaborate across teams and external partners to improve processes and controls.

Skills

Data Analytics

Risk & Compliance

Stakeholder Engagement

Process Optimisation

Project Management

Customer Focus

Operational Excellence

Job description

Standard Chartered in Bahrain seeks an Officer Integrated Services to support seamless transacting and servicing experiences for Wealth and Retail Banking clients. The role emphasizes operational excellence, regulatory compliance, and collaborative problem solving across Group and Country units in Manama.

The successful candidate will work with cross-functional teams to resolve trade-offs, deliver consistent service, and participate in digitisation initiatives while upholding policies and risk