HR Executive / HR Coordinator / HR Officer

TCS - Time Customer Service, Inc.; Muharraq Governorate; On-site; BHD 9,000 - 13,000; Full time

Job summary

Time Customer Service, Inc. is seeking an HR Executive/Coordinator/Officer to support HR operations, maintain records, and assist recruitment and employee lifecycle activities. The role emphasizes confidentiality, accuracy, and timely communication with management and staff.

You will help with onboarding/offboarding, policy adherence, attendance tracking, and HR reporting while coordinating with payroll, finance, and line managers to ensure compliant processes and a positive employee experience.

Qualifications

• Strong understanding of human resources administration, employee lifecycle processes, recruitment coordination, and workplace procedures.
• Ability to maintain accurate employee records, personnel files, HR databases, and related documentation.
• Familiar with HR policies, onboarding and offboarding processes, attendance and leave management, and confidential information handling.

Responsibilities

• Support HR operations and administration across employee records, documentation, and reporting.
• Coordinate onboarding, offboarding, interviews, and recruitment documentation with hiring teams.
• Respond to routine HR inquiries with professionalism and discretion while escalating complex issues as needed.
• Assist with performance management, employee engagement activities, and HR communications.

Skills

HR administration

Employee lifecycle

Recruitment coordination

HR policies & compliance

HRIS & ATS

Microsoft Excel

Attention to detail

Communication skills

Discretion & confidentiality

Education

Bachelor's degree in HR/Business

Tools

HRIS platforms

Applicant tracking systems

Microsoft Excel

Google Sheets

Microsoft Word

Job description

Role Description

The HR Executive / HR Coordinator / HR Officer is responsible for supporting and coordinating a broad range of human resources activities, employee services, HR administration, and people-related processes. The role helps ensure that HR operations are organized, efficient, compliant with internal policies, and responsive to employee and business needs. Key responsibilities include maintaining accurate employee records, preparing HR documentation, updating personnel information, coordinating employee lifecycle activities, and supporting day-to-day HR administration. The role may involve processing onboarding and offboarding documentation, maintaining attendance and leave records, preparing employment-related documents, and ensuring HR information is kept organized and up to date. The position supports recruitment and talent acquisition activities by coordinating job postings, scheduling interviews, communicating with candidates, preparing recruitment documentation, and assisting hiring teams throughout the recruitment process. The HR Executive may also support onboarding activities and ensure that new employees receive relevant information, documentation, and resources. The role involves responding to routine employee inquiries regarding HR policies, benefits, leave, payroll-related matters, company procedures, and other workplace topics. Where necessary, more complex matters should be escalated to the appropriate HR manager or specialist while maintaining professionalism and confidentiality. The HR Executive / HR Coordinator / HR Officer may also support performance management, employee engagement, training coordination, HR events, internal communications, and employee development initiatives. Responsibilities can include organizing training sessions, maintaining participation records, preparing HR reports, and assisting with employee engagement activities. HR data management is an important part of the role. The position may involve maintaining HR databases, HRIS platforms, spreadsheets, personnel files, and reporting systems. The successful candidate should ensure that information is accurate, properly documented, securely handled, and accessible only to authorized individuals. The role requires close collaboration with management, employees, payroll, finance, recruitment teams, department leaders, and external service providers where appropriate. The HR professional should help ensure that HR processes are completed accurately and efficiently while supporting a positive employee experience. The successful candidate should demonstrate strong organization, communication, attention to detail, discretion, and interpersonal skills. The ability to handle confidential information responsibly, manage multiple priorities, and provide professional support to employees and management is essential.

Qualifications

Strong understanding of human resources administration, employee lifecycle processes, recruitment coordination, and workplace procedures. Ability to maintain accurate employee records, personnel files, HR databases, HRIS systems, and related documentation. Good knowledge of recruitment coordination, interview scheduling, candidate communication, onboarding, and offboarding processes. Strong understanding of HR policies, procedures, employee documentation, leave management, attendance tracking, and general HR administration. Excellent written and verbal communication skills with a professional and approachable communication style. Strong interpersonal skills with the ability to communicate effectively with employees, managers, candidates, and external stakeholders. Strong organizational and time-management skills with the ability to manage multiple HR tasks, requests, and deadlines. High level of attention to detail when preparing documents, updating records, processing information, and preparing reports. Ability to handle confidential employee and company information with discretion and professionalism. Familiarity with HRIS platforms, applicant tracking systems, Microsoft Excel, Google Sheets, Microsoft Word, and other HR or office software. Ability to prepare HR reports, spreadsheets, employee communications, administrative documents, and routine HR correspondence. Strong problem-solving skills and good judgment when responding to routine employee inquiries or HR administrative matters. Ability to follow company policies, HR procedures, internal controls, and applicable employment requirements. Ability to coordinate effectively with recruitment, payroll, finance, management, and other departments. Strong customer-service mindset with the ability to provide timely and helpful support to employees. Ability to manage sensitive conversations professionally and escalation complex issues when appropriate. Proactive, dependable, organized, and adaptable approach to HR responsibilities. Bachelor’s degree or equivalent qualification in Human Resources, Business Administration, Management, Psychology, or a related discipline is preferred.