Guestroom Attendant

Tanqeeb; Manama; On-site; BHD 3,900 - 5,800; Full time

Job summary

Four Seasons Hotel Bahrain Bay is seeking a dedicated Housekeeping - Guest Room Attendant who shares a passion for excellence and delivers pristine rooms and public areas with care.

You will understand guest needs, uphold luxury standards, and work with a friendly, professional team to ensure a memorable stay for guests and residents in Manama.

Qualifications

• 1-2 years of relevant experience in 5 star hotels/resorts.
• Proficiency in English language.
• Flexibility to work shifts.

Responsibilities

• Cleans and self-inspects guest rooms and public areas per hotel standards; stocks and maintains the linen closet
• Provides genuine hospitality and recognition in the work area. Promotes hotel services and products
• Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction
• Is proficient in the safe handling of all relevant equipment and machinery; reports defects and accidents to management immediately
• Keeps Maids Pantries tidy and correctly stocked, and closed at all times when not in use

Skills

English language

Job description

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.

The Four Seasons Bahrain is looking for a Housekeeping - Guest Room Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. You have the opportunity to shape our guest experience by providing exceptional knowledge of the hotel and exemplifying the Golden Rule in each interaction.

Essential functions:

• Cleans and self-inspects guest rooms and public areas as assigned and in accordance with hotel standards; stocks and maintains the linen closet
• Provides genuine hospitality and recognition in the work area. Promotes hotel services and products
• Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction. Offers a special service touch when an opportunity is presented
• Is proficient in the safe handling of all relevant equipment and machinery; reports defects and accidents to management immediately. Is competent in MSDS (Material Safety Data Sheet) procedures and trained in accident response
• Keeps Maids Pantries tidy and correctly stocked, and closed at all times when not in use. Must ensure working equipment is always clean, tidy and in good working order

Requirements:

• Has 1-2 years of relevant experience in 5 star hotels/resorts
• Proficiency in English language
• Flexibility to work shifts

Join our team

Four Seasons Hotel Bahrain Bay is part of Four Seasons Hotels and Resorts, the world’s leading luxury hospitality company. Join us and become part of a culturally diverse and rich team, built on mutual respect, teamwork, passion and excellence in service. Our culture fosters an environment where employees can grow and thrive.

We look forward to receiving your application!

Four Seasons Hotel Riyadh - Bahrain, Manama