IRD - Mini Bar Attendant

fourseasons; Manama; On-site; BHD 15,000 - 21,000; Full time

Benefits offered by this job

Accommodation

Employee meals

Dry cleaning

Training opportunities

Career development

Job summary

Four Seasons Bahrain Bay invites you to join our dynamic In Room Dining team as a Private Bar Attendant. Your main duty is to monitor and maintain minibars in guest rooms, ensuring stock levels and presentation meet luxury standards.

You will report to the In Room Dining Manager, provide exceptional service, handle guest requests, manage inventories, and contribute to a seamless guest experience across our hotel on the exclusive Bahrain Bay island.

Qualifications

• Prior experience in a similar role, preferably in hotel/hospitality
• Strong command of English
• Commitment to service and teamwork
• Detail-oriented and able to multitask
• Knowledge of minibar inventory management is a plus

Responsibilities

• Regularly check and replenish minibars in guest rooms
• Verify proper display and expiration dates for minibar items
• Address guest minibar requests promptly
• Maintain accurate records of minibar consumption
• Monitor minibar inventory levels and order replenishments
• Generate daily minibar activity reports
• Promptly report damaged or missing items to the In Room Dining Manager
• Adhere to alcohol service regulations and company policies

Skills

Excellent customer service

Strong English communication

Attention to detail

Teamwork

Multitasking

Education

High School Diploma

Tools

Minibar inventory system

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.

About the role

Join our dynamic, diverse team as a Private Bar Attendant, your primary responsibility is to monitor and maintain the minibar in guest rooms, ensuring it is well-stocked and meeting the needs of our guests. You will report directly to the In Room Dining Manager and provide exceptional service to enhance the guest experience.

What you will do

• Regularly check and replenish minibars in guest rooms, ensuring a diverse selection of beverages and snacks.

• Verify proper display and expiration dates for all items in the minibar, maintaining cleanliness and organization.

• Address guest requests for minibar refills promptly and assist with inquiries about minibar offerings.

• Prioritize guest satisfaction by delivering exceptional service, addressing concerns, and maintaining accurate records of minibar consumption.

• Monitor minibar inventory levels, order replenishments as needed, and conduct regular audits to prevent discrepancies.

• Generate daily reports on minibar activities, covering sales, consumption, and restocking needs.

• Promptly report any damaged or missing items to the In Room Dining Manager.

• Adhere to company policies, procedures, safety guidelines, and alcohol service regulations, holding a valid 'Serving it Right Certificate- BC.'

• Collaborate with the In Room Dining Manager and team members to ensure seamless guest services.

• Assist with various food and beverage tasks as required, supporting In Room Dining operations, including delivering food orders to guest rooms.

• Stay adaptable to meet the evolving needs of the hotel and its guests.

What you bring

• Prior experience in a similar role, preferably in a hotel or hospitality setting.

• Strong command of the English language.

• Excellent commitment to service and teamwork.

• Attention to detail and the ability to multitask effectively.

• Knowledge of minibar inventory management systems is a plus.

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Complimentary Accommodation at other Four Seasons Hotels and Resort

• Complimentary Dry Cleaning for Employee Uniforms

• Complimentary Employee Meals