Front Office Receptionist

Confidential Company; Manama; On-site; BHD 6,700 - 8,900; Full time

Job summary

Confidential Company in Bahrain seeks a guest-facing property operations associate to maintain high service standards for tenants and guests. You will handle check-ins/outs, reservations, and inquiries while coordinating with supervisors to resolve issues.

Responsibilities include managing invoicing and nightly cash operations, auditing occupancy and maintenance reports, and keeping tenant records up to date.

Qualifications

• 2–5 years of experience in hotel industry or similar.
• High school diploma.
• Computer-literate with math and accounting skills.
• Efficient, reliable, organized with strong written and communication skills.

Responsibilities

• Maintain a high standard of customer care for all tenants and nationalities.
• Handle check-in and check-out and guest arrival/departure operations.
• Receive complaints and inquiries and coordinate with Supervisor or Property Manager to resolve them.
• Answer phones and place reservations.
• Manage invoicing, payments and cash operations during night shifts.
• Audit and balance occupancy reports weekly and monthly from day shifts.
• Audit and balance maintenance reports daily, weekly and monthly from day shifts.
• Coordinate and negotiate with client and agents for rates of flats.
• Ensure flat standards and common areas are maintained according to the concept.

Skills

Customer service

Communication skills

Team player

Computer literacy

Accounting skills

Written communication

Organized

Education

High school diploma

Job description

Maintain a high standard of customer care for all tenants and nationalities Be responsible and carryout all necessary operations when guests arrive and depart check-in check-out Receives all tenant complaints requests and inquiries in a courteous andprofessional manner and coordinates with Supervisor or Property Manager toresolve themAnswer phones and place reservationsManage invoicing payments and cash operations during night shiftsReport all facilities and maintenance issues to Maintenance Supervisor PropertyManagerMaintains the cleanliness and orderliness of the building Complete a daily end of shift reportAssist with updating and maintaining tenants information databaseAudit and balance Weekly and Monthly Occupancy Report from day shiftsAudit and balance Daily Weekly and Monthly Maintenance Report from day shiftsCoordinates and negotiate with the client and agents for the rates of the flats Ensure to maintain the flat standards and the common area are according to ourconcept strong

Qualification strong 2-5 years of experience in hotel industry or similar industry high school diploma computerliterate math accounting skills efficient reliable organized good written andcommunication skills team player good customer-service --