Food Service Team Lead — Guest Experience

Westin Hotels & Resorts; Manama; On-site; BHD 12,000 - 18,000; Full time

Job summary

The Westin Hotels & Resorts in Manama seeks a Non-Management, Full Time team member to oversee staff synergy, uphold grooming and service standards, and ensure guest satisfaction. You will assist management with hiring, training, scheduling, evaluating, counseling, and motivating employees; and model our open-door policy and safety protocols.

Strong communication and leadership are essential. Responsibilities include maintaining cleanliness, FIFO storage, inventory, and coordinating with

Qualifications

• Staff supervision and guest service focus.
• Excellent communication and leadership abilities.
• Knowledge of safety and quality standards.

Responsibilities

• Oversee staff to ensure optimum service and grooming standards.
• Assist management with hiring, training, scheduling, evaluating, counseling and motivating employees.
• Maintain safety, security, and open-door policies; ensure compliance with company policies.
• Monitor inventories, storage organization, FIFO usage and requisition supplies.
• Support other departments to ensure guest well-being and high-quality service.

Job description

The Westin Hotels & Resorts in Manama seeks a Non-Management, Full Time team member to oversee staff synergy, uphold grooming and service standards, and ensure guest satisfaction. You will assist management with hiring, training, scheduling, evaluating, counseling, and motivating employees; and model our open-door policy and safety protocols.

Strong communication and leadership are essential. Responsibilities include maintaining cleanliness, FIFO storage, inventory, and coordinating with