F&B Captain: Lead Luxury Service & Guest Experience

Tanqeeb; Manama; On-site; BHD 6,700 - 10,000; Full time

Benefits offered by this job

Discounted rates at Accor worldwide

Academy and learning programs

Career growth within property

CSR initiatives

Job summary

Raffles Al Areen Palace Bahrain is seeking an experienced F&B Supervisor to oversee daily operations of our luxury dining outlet, guiding attendants and ensuring a personalized guest experience.

You will monitor service standards, assist with seating, and coordinate with kitchen and bar to deliver seamless service while upselling hotel facilities. Strong leadership and English communication are essential.

Qualifications

• Minimum 2–3 years of experience in Food & Beverage service in a 5-star hotel.
• Previous experience as an F&B Captain, Team Leader, or similar supervisory role preferred.
• Excellent communication and leadership skills; good command of English.

Responsibilities

• Supervise and coordinate daily operations of the F&B outlet.
• Lead and guide F&B Attendants to ensure smooth and efficient service.
• Welcome guests, assist with seating arrangements, and ensure a personalized dining experience.
• Monitor service standards, food presentation, and guest satisfaction throughout operations.
• Take food and beverage orders accurately and ensure proper service sequence.
• Handle guest requests, feedback, and complaints professionally and promptly.
• Conduct pre-service briefings and ensure team readiness before each shift.
• Coordinate with the kitchen, bar, and other departments to ensure seamless service delivery.
• Assist in upselling menu items, promotions, and hotel facilities to maximize revenue opportunities.
• Ensure cleanliness, hygiene, and proper setup of dining areas before, during, and after service.
• Monitor inventory, operating equipment, and service supplies to ensure availability and proper usage.
• Assist in training and coaching new team members on service standards and procedures.
• Ensure compliance with hotel policies, brand standards, and food safety regulations.

Skills

F&B leadership

Guest handling

English proficiency

Communication

Service excellence

Hygiene & safety

Job description

Raffles Al Areen Palace Bahrain is seeking an experienced F&B Supervisor to oversee daily operations of our luxury dining outlet, guiding attendants and ensuring a personalized guest experience.

You will monitor service standards, assist with seating, and coordinate with kitchen and bar to deliver seamless service while upselling hotel facilities. Strong leadership and English communication are essential.