Emergency Dispatcher

V2X Inc; Manama; On-site; BHD 7,520 - 11,280; Full time

Job summary

A leading emergency response company based in Manama, Bahrain is seeking an experienced Emergency Dispatcher. The role involves providing 911 dispatch services, maintaining records of emergency responses, and ensuring effective communication during emergencies. Candidates must have 3-5 years of experience in a similar role and relevant certifications. The environment is stressful, requiring the ability to handle emergency situations effectively. The company values diversity and inclusivity in the workplace.

Qualifications

• Must have at least 3-5 years of experience as a Fire Dispatcher.
• Ability to obtain and maintain a Secret security clearance.
• Proficient in emergency response protocols.

Responsibilities

• Provide emergency 911 and dispatching services.
• Maintain reports and records relating to emergency responses.
• Conduct service calls internally.

Skills

Emergency dispatch communication

Microsoft Office Suite proficiency

Interpersonal skills

Education

Relevant certifications (CPR AHA, NIMS)

High school diploma or equivalent

Job description

Overview

Emergency Dispatcher will provide fire alarm dispatch services to the base populace by answering emergency 911 calls and initiating responses with appropriate personnel and equipment.

Responsibilities

• Provides emergency 911 and dispatching services.
• Provides medical response dispatch services to callers.
• Maintains maps, checklist, and charts, including automated programs.
• Prepares and maintains reports and records relating to emergency responses.
• Performs service calls internally.
• Responsible for department accountability procedures and other related duties.

Qualifications

• Education & Certifications
  • One year related experience may be substituted for one year of education, if degree is required.
  • US National Requirements:
    • CPR AHA or Red Cross, NR-EMR, Tele-Communicator I, II, Hazmat Awareness, NIMS 100, 200, 700, 800.
    • All certifications must be currently posted on the DOD, IFSAC or Pro-Board Accreditation website or able to be reciprocated to DOD.
    • Must have the ability to obtain and maintain a Secret security clearance.
  • Foreign National Requirements:
    • CPR AHA or Red Cross, EMR, Tele-Communicator I, II, Hazmat Awareness, NIMS 100, 200, 700, 800.
    • All certifications must be currently posted on the DOD, IFSAC or Pro-Board Accreditation website or able to be reciprocated to DOD.
• Experience
  • At least 3-5 years’ experience as a Fire Dispatcher.
  • Must possess the following PC skills: Microsoft Office (Word, Excel, Outlook, Power Point, and Access).
• Skills
  • Excellent communications and cognitive skills to effectively handle emergency operations.
  • Good computer skills for daily reporting requirements.
  • Good interpersonal skills to promote effective team and group dynamics.
• Working Environment

  Stressful conditions, be able to work long hours, overtime and live among fellow firefighters.

• Physical Activities

  Work may require prolonged standing and sitting; employee use of Personal Protective Equipment (PPE) is required in certain areas. Must comply with OSHA, EPA, Fire Regulations and published company work rules.

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.