Elevator Field Service Lead: Operations and Safety

thyssenkrupp Elevator; Manama; On-site; BHD 60,000 - 90,000; Full time

Job summary

TK Elevator Almoayyed W.L.L invites you to join our Manama office as a Service Field Manager, leading a skilled service team to deliver elevator services and maintenance solutions. You will coordinate field operations, ensure safety compliance, quality benchmarks, and high customer satisfaction through proactive planning and strong stakeholder collaboration.

This leadership role emphasizes operational excellence, resource optimization, and development of your team to meet client expectations in

Qualifications

• Proven experience in field service management or leadership in elevator/building services.
• Strong knowledge of technical service processes and maintenance procedures.
• Excellent organizational and communication skills to manage teams and clients.
• Proactive, solution-oriented mindset focused on quality and customer satisfaction.

Responsibilities

• Lead and supervise daily field service activities ensuring safety and performance.
• Develop and implement service plans aligned with client requirements and company goals.
• Ensure maintenance and repairs meet regulatory standards and TK Elevator benchmarks.
• Coordinate with clients, internal teams, and suppliers for smooth service delivery.
• Analyze field data to identify improvements and implement corrective actions.
• Manage scheduling and deployment of field resources to optimize workload.
• Provide technical guidance and promote continuous professional development.
• Uphold health and safety policies and promote a safety culture in field ops.

Skills

Field service management leadership

Technical service processes

Organizational communication

Operational analysis

Service management software

Proactive problem solving

Job description

TK Elevator Almoayyed W.L.L invites you to join our Manama office as a Service Field Manager, leading a skilled service team to deliver elevator services and maintenance solutions. You will coordinate field operations, ensure safety compliance, quality benchmarks, and high customer satisfaction through proactive planning and strong stakeholder collaboration.

This leadership role emphasizes operational excellence, resource optimization, and development of your team to meet client expectations in