Director of Sales

Advanced Search Group; Manama; On-site; BHD 120,000 - 180,000; Full time

Job summary

The Four Seasons Hotel Abroad is seeking a Director of Sales to lead the sales and marketing efforts, drive revenue, and maximize room revenue across all segments. You will develop and implement strategies to exceed financial results, manage key accounts, and align with the property’s objectives.

The ideal candidate has 8–10 years in luxury hotel sales, strong negotiation and leadership skills, and experience with CRM and hotel sales systems. Bahrain market knowledge is a plus.

Qualifications

• Bachelor's degree in hospitality management or related field.
• 8–10 years of progressive hotel sales experience, luxury segment preferred.
• Experience as Director of Sales at luxury properties is a plus.
• Strong negotiation, networking and relationship-building skills.

Responsibilities

• Develop and implement strategies to exceed financial results and drive market share.
• Manage all sales channels, segmentation and strategic account plans.
• Lead and motivate the sales team to achieve quotas and KPIs.
• Build relationships with key stakeholders and drive revenue opportunities.
• Prepare reports and coordinate with marketing to align on plans.

Skills

Negotiation

Networking

Relationship building

Leadership

People management

Analytical skills

Strategic planning

Presentation skills

Communication skills

Sales

Education

Bachelor of Hotel Management

Hospitality management degree

Tools

Salesforce

Delphi

Opera

Microsoft Office

Job description

Education Bachelor of Hotel Management(Hotel Management)

The Director of Sales monitors and motivates the department activities and team to ensure that all salespersons' quotas are met, sales activities, individual accounts and group bookings are focused and coordinated with transient demand to yield the maximum revenue per available room, to maximize sales in all hotel revenue areas. The position has overall responsibility for achieving revenue goals, KPIs, guest and employee satisfaction and the financial performance of the department. What you will do Develop and implement strategies to exceed financial results and drive market share, customer satisfaction, employee loyalty, owner loyalty, and brand strength for the hotel. Develop and implement a sales strategy to effectively manage all the different sales channels and segmentation. Ensure the development of strategic account plans for the demand generators in the market. Deploy sales team against appropriate market segments and constantly monitor performance. Assist in the development of the annual marketing plan, ensure projects are executed for all market areas as stated in the hotel marketing plan with emphasis on increasing sales and profitability, review market analysis and determine client needs, occupancy potential, rates desired, etc. Proactively position and market the property to remain a market leader and strengthen Four Seasons brand image. Develop and execute a marketing strategy to drive revenue and meet property objectives. Ensure sales and marketing information provided to the operations departments is timely, accurate and enables property to meet or exceed guest expectations, create customer loyalty and grow market share. Identify changing market conditions and introduce appropriate changes in sales and marketing strategy to meet or exceed customer expectations and results. Know the business, the competition, the clients and customer trends. Represent the customer needs to the rest of the hotel and constantly identify and communicate potential new revenue opportunities to the hotel executive team influencing the development of plans to tap those opportunities. Proactively develop and maintain effective relationships with internal and external key stakeholder groups. Create and execute account plans for assigned markets and territories across all segments to ensure maximum revenue and budgeted targets are achieved. Conduct sales calls, prospecting calls, site inspections, entertainment and necessary business travels. Prepare daily, weekly, monthly and yearly reports as requested to develop a more informative data base for improved management decision making and critical evaluation of work activities. Effectively manage communication with Four Seasons Worldwide Sales Offices maintaining regular dialogue and providing Sales & Marketing updates. Lead on-property sales functions and leverages above property sales resources to deliver results. Accomplish desired results by setting priorities and effectively managing through people and processes, using reliable tools, and leveraging resources and other parts of the organization. Assign clear goals to team members to assure success and accountability for results. Encourage sales team to set and exceed challenging objectives. Maintain strict confidentiality and ensure work is of the highest level. Be responsible for all aspects of systems, administration, database and facilities of on-site sales activities including procedures and processes specific to the daily operation of the sales team. Responsible for overseeing the contract document, escrow, loan servicing and reporting processes for new sales, buybacks, repurchases and re-sales.

Desired Candidate Profile

What you bring Bachelor's degree in hospitality management, Business Administration, Marketing, or related field. Minimum 8-10 years of progressive hotel sales experience within luxury hospitality. Minimum 3-5 years in a Director of Sales role at a luxury hotel or resort. Experience with luxury hotel brands and international markets preferred. Strong understanding of Bahrain and GCC hospitality markets. Proven track record of achieving and exceeding revenue targets. Strong negotiation, networking, and relationship-building skills. Excellent leadership and people management capabilities. Advanced analytical and strategic planning skills. Outstanding presentation and communication skills. Proficiency in Salesforce, Delphi, Opera, Microsoft Office, and other hotel sales systems. Proven ability to identify market opportunities and drive commercial growth.

Workers are needed to work at The Four Seasons Hotel AbroadWe are currently in need of new and serious hard workers . Due to our ongoing growth and ex...