Customer Support Engineer - Industrial OT & DCS (MEA)

Yokogawa; Muharraq; On-site; BHD 15,040 - 22,560; Full time

Job summary

Yokogawa is seeking a Technical Support Engineer in Bahrain to provide technical support for Yokogawa products and services. This role involves troubleshooting customer issues, delivering solutions, and managing warranty services.

The ideal candidate should possess a degree in engineering and have 5-8 years of relevant experience, particularly with Yokogawa systems. Strong analytical skills and a passion for customer support are essential to succeed in this role.

Qualifications

• Good knowledge of Yokogawa DCS, ESD, and Asset manager.
• Experience in technical support with 5-8 years total experience.
• Familiarity with network domain concepts and OT security applications.

Responsibilities

• Provide timely technical support for Yokogawa products.
• Troubleshoot issues and deliver customer-centric solutions.
• Manage core service functions like warranty and service information.

Skills

Analytical skills

Customer support

Adaptability

Teamwork

Problem-solving

Education

Degree in engineering (Instrumentation, electronics or similar)

Job description

Yokogawa is seeking a Technical Support Engineer in Bahrain to provide technical support for Yokogawa products and services. This role involves troubleshooting customer issues, delivering solutions, and managing warranty services.

The ideal candidate should possess a degree in engineering and have 5-8 years of relevant experience, particularly with Yokogawa systems. Strong analytical skills and a passion for customer support are essential to succeed in this role.