Barista

Rotana Hotels; Manama; On-site; BHD 4,200 - 9,000; Full time

Job summary

Rotana seeks a dynamic Barista to join its hospitality team in Bahrain. You will be the face of our coffee service, crafting high-quality beverages with warm hospitality and attention to detail.

Responsibilities include guest engagement, beverage preparation, upselling, and ensuring top service standards in a fast-paced setting. English proficiency and a passion for guest experience are essential.

Qualifications

• Diploma in Hospitality Management or equivalent vocational training.
• Previous Barista experience preferred in high-volume venues.
• Strong English with excellent guest service and communication.

Responsibilities

• Welcome guests warmly with personalized service.
• Recommend menu items and upsell when appropriate.
• Prepare and serve coffee, espresso drinks, teas, and other beverages.
• Maintain taste, presentation, quality, and speed of service.
• Handle guest feedback professionally and escalate when needed.
• Monitor stock levels and coordinate replenishment.
• Keep workstation clean and well-presented.
• Follow food safety, hygiene, sanitation, and safety standards.
• Regularly clean and sanitize equipment and service areas.
• Collaborate with team for smooth service during busy periods.
• Participate in briefings and training sessions.
• Support team and maintain a positive working environment.
• Process payments via POS and balance the cash register.

Skills

Barista experience

Guest service

Communication

Interpersonal skills

Teamwork

Education

Diploma in Hospitality Management

Tools

POS system

Job description

We are currently looking for a dynamic, passionate, and self-motivated Food & Beverage professional who is eager to grow their career in hospitality.

As a Barista, you will be the face of our coffee service, creating memorable moments for every guest through warm hospitality and expertly crafted beverages. You will prepare and serve high-quality coffee, specialty drinks, teas, and other beverages in a welcoming and efficient manner, while maintaining the highest standards of quality, cleanliness, safety, and presentation.

Through every interaction, you will contribute to an exceptional guest experience and help us create “Treasured Time” for our guests.

Key Responsibilities

• Welcome guests warmly and provide friendly, attentive, and personalized service.
• Understand guest preferences and confidently recommend menu items, including appropriate upselling opportunities.
• Prepare and serve coffee, espresso-based drinks, teas, and other beverages according to established recipes and quality standards.
• Ensure consistency in taste, presentation, quality, and speed of service.
• Handle guest requests, feedback, and concerns professionally and promptly, escalating matters when required.
• Monitor stock levels of coffee, milk, beverages, and other supplies, and communicate replenishment requirements in a timely manner.
• Maintain a clean, organized, and well-presented workstation throughout the shift.
• Follow all food safety, hygiene, sanitation, and workplace safety standards.
• Regularly clean and sanitize coffee machines, equipment, utensils, counters, and service areas.
• Work closely with colleagues to ensure smooth and efficient service, particularly during busy periods.
• Participate in team briefings, meetings, and training sessions to remain updated on menu offerings and service standards.
• Support fellow team members and contribute to a positive, collaborative, and energetic working environment.
• Accurately process cash, card, and other payments through the Point of Sale (POS) system.
• Ensure accurate billing, receipt issuance, and proper balancing of the cash register at the end of each shift.

Education, Qualifications & Experience

You should ideally have a diploma in Hospitality Management or relevant vocational training in Food & Beverage, with previous experience as a Barista, preferably within a high-volume restaurant, café, or hotel environment.

A good command of English is essential, along with strong guest service, communication, and interpersonal skills. Knowledge of coffee preparation techniques, beverage presentation, and basic food hygiene standards will be an advantage.

Knowledge & Competencies

The ideal candidate will be a hands-on, energetic, and service-oriented professional with a genuine passion for coffee, hospitality, and creating memorable guest experiences.

You should be comfortable working in a fast-paced environment, remain calm and positive under pressure, and demonstrate strong attention to detail while maintaining consistent service and product quality.

You should possess the following key competencies:

• Adaptability
• Customer Focus
• Recognizing Differences
• Taking Responsibility
• Teamwork
• Understanding the Job