Arabic-Speaking Front Desk Ambassador

Hilton; Bahrain; Remote; BHD 24,000 - 36,000; Full time

Job summary

Hilton in Bahrain is seeking a Receptionist to deliver warm, professional service at check-in and check-out experiences. You will greet guests, manage room assignments, and provide essential information to ensure a memorable stay.

Your role includes handling charges, processing payments, and using the POS system, along with promoting hotel services and addressing guest needs with care. Join a globally respected hospitality brand and grow your career with Hilton.

Responsibilities

• Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
• Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
• Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
• Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
• Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications

Job description

Hilton in Bahrain is seeking a Receptionist to deliver warm, professional service at check-in and check-out experiences. You will greet guests, manage room assignments, and provide essential information to ensure a memorable stay.

Your role includes handling charges, processing payments, and using the POS system, along with promoting hotel services and addressing guest needs with care. Join a globally respected hospitality brand and grow your career with Hilton.