Admissions Manager / Admissions Officer

United Nations OCHA Regional Office for Latin America and the Caribbean; Muharraq Governorate; Vor Ort; BHD 23.000 - 34.000; Vollzeit

Zusammenfassung

The United Nations OCHA Regional Office for Latin America and the Caribbean seeks an Admissions Manager to oversee the student admissions cycle from enquiry to enrolment. You will attract applicants, assess documents, and coordinate with academic and finance teams to support enrolment growth.

Responsibilities include managing records, developing strategies to hit enrolment targets, building relationships with partner institutions, and leading admissions staff where applicable.

Qualifikationen

• Diploma or degree in Education Management, Business Administration, Marketing, Communications, or a related discipline.
• Minimum 2-5 years of relevant experience in admissions, student recruitment, education administration, or customer service; managerial experience preferred.
• Good understanding of admissions procedures, assessment, enrolment processes, and student administration.
• Excellent verbal and written communication skills in English; additional languages are an advantage.
• Strong interpersonal, customer service, organisational, and administrative skills.
• Proficiency in Microsoft Office, database management, and student information systems.
• Ability to manage multiple applications, meet deadlines, and handle confidential information professionally.
• Strong problem-solving, coordination, and decision-making abilities.
• Customer-focused, detail-oriented, and results-driven.
• For managerial positions, proven experience in team leadership, admissions strategy, and enrolment target management is required.

Aufgaben

• Manage and oversee the admissions process, from initial enquiries to final enrolment.
• Respond to enquiries from prospective students, applicants, parents, and other stakeholders.
• Provide accurate information regarding programmes, admission criteria, application procedures, fees, and enrolment requirements.
• Review and assess applications, academic records, supporting documents, and eligibility criteria.
• Coordinate interviews, assessments, admission decisions, and offer letters.
• Maintain accurate applicant records, admissions databases, and administrative documentation.
• Develop and implement admissions strategies to achieve enrolment targets.
• Build and maintain relationships with educational institutions, recruitment partners, agents, and relevant stakeholders.
• Monitor application progress, conversion rates, enrolment performance, and admissions KPIs.
• Coordinate with academic departments, finance, marketing, and student services to ensure smooth admissions operations.
• Identify opportunities to improve admissions procedures, applicant experience, and operational efficiency.
• Prepare admissions reports, enrolment forecasts, and management updates.
• Lead, train, and supervise admissions personnel where applicable.

Kenntnisse

Verbal communication

Written communication

Customer service

Interpersonal skills

Organisational skills

Administrative skills

Teamwork

Problem solving

Ausbildung

Education management degree

Business administration degree

Marketing degree

Communications degree

Tools

Microsoft Office

Database management

Student information systems

Jobbeschreibung

We are seeking a professional and organised Admissions Manager / Admissions Officer to oversee and manage the student or applicant admissions process. The successful candidate will be responsible for attracting prospective applicants, managing application procedures, evaluating admission documents, and ensuring a smooth and efficient admissions experience while supporting the organisation's enrolment and growth objectives.

Key Responsibilities

• Manage and oversee the overall admissions process, from initial enquiries to final enrolment.
• Respond to enquiries from prospective students, applicants, parents, and other stakeholders.
• Provide accurate information regarding programmes, admission criteria, application procedures, fees, and enrolment requirements.
• Review and assess applications, academic records, supporting documents, and eligibility criteria.
• Coordinate interviews, assessments, admission decisions, and offer letters.
• Maintain accurate applicant records, admissions databases, and administrative documentation.
• Develop and implement admissions strategies to achieve enrolment targets.
• Build and maintain relationships with educational institutions, recruitment partners, agents, and relevant stakeholders.
• Monitor application progress, conversion rates, enrolment performance, and admissions KPIs.
• Coordinate with academic departments, finance, marketing, and student services to ensure smooth admissions operations.
• Identify opportunities to improve admissions procedures, applicant experience, and operational efficiency.
• Prepare admissions reports, enrolment forecasts, and management updates.
• Lead, train, and supervise admissions personnel where applicable.

Requirements

• Diploma or degree in Education Management, Business Administration, Marketing, Communications, or a related discipline.
• Minimum 2-5 years of relevant experience in admissions, student recruitment, education administration, or customer service; additional experience is preferred for managerial positions.
• Good understanding of admissions procedures, application assessments, enrolment processes, and student administration.
• Excellent verbal and written communication skills in English; additional languages are an advantage.
• Strong interpersonal, customer service, organisational, and administrative skills.
• Proficiency in Microsoft Office, database management, and student information systems.
• Ability to manage multiple applications, meet deadlines, and handle confidential information professionally.
• Strong problem-solving, coordination, and decision-making abilities.
• Customer-focused, detail-oriented, and results-driven.
• For managerial positions, proven experience in team leadership, admissions strategy, and enrolment target management is required.