Turkish & English CX Support Specialist (Relocation)

TELUS Digital; Belgique; Sur place; EUR 14 000 - 21 000; Plein temps

Avantages offerts par ce poste

Work permit sponsorship

Relocation bonus €1,200

Accommodation on arrival

Paid training

Career development

Health insurance

International environment

Résumé du poste

TELUS Digital Bulgaria is hiring a Customer Support Specialist fluent in Turkish and English to join a global team in Sofia. The role focuses on delivering excellent customer experiences, identifying needs, and guiding customers through product support via multiple channels.

No prior CX experience required; strong communication is essential. The company offers visa sponsorship, relocation assistance, and a broad benefits package to support international hires.

Qualifications

• Fluent in Turkish and English with excellent communication skills.

Responsabilités

• Deliver high-quality customer support across phone, email, chat, and tickets.
• Identify and assess customers' needs to provide accurate solutions.
• Assist with general inquiries, product support, and troubleshooting.

Connaissances

Turkish

English

Communication

Description du poste

TELUS Digital Bulgaria is hiring a Customer Support Specialist fluent in Turkish and English to join a global team in Sofia. The role focuses on delivering excellent customer experiences, identifying needs, and guiding customers through product support via multiple channels.

No prior CX experience required; strong communication is essential. The company offers visa sponsorship, relocation assistance, and a broad benefits package to support international hires.