Transport Administration Assistant

P&O Ferrymasters Ltd.; Zeebrugge; On-site; EUR 25,000 - 35,000; Full time

Job summary

P&O Ferrymasters Ltd. is seeking a Transport Administration Assistant in Zeebrugge. You will join a dedicated team focusing on processing transport orders and customs-related information while ensuring effective communication with customers and stakeholders.

The ideal candidate should have prior office experience and proficiency in English, with additional language skills being a plus. The role requires strong organizational skills and the ability to quickly learn new software tools.

Qualifications

• Experience in office work is required.
• Proficiency in English is essential; Dutch or German is preferred.
• Good command of Microsoft Office packages needed.

Responsibilities

• Process all transport orders and customs information accurately.
• Communicate effectively with customers and internal stakeholders.
• Maintain status files and keep stakeholders informed.

Skills

Office work experience

English proficiency

Dutch and/or German (preferred)

Microsoft Office knowledge

Organizational skills

Quick learner of software tools

Job description

At P&O Ferrymasters, you will be joining a pan-European leader in tailor-made transport, logistics and supply chain solutions.

We’re part of P&O Ferries – owned by DP World – and work across road, rail and sea through our Contract Logistics, Freight Management and Assets Business Units.

We operate from more than 20 strategic locations in 13 countries across the continent, where 500+ colleagues are united by a passion for customer and service focus.

Job Description

Transport Administration Assistant

Location: Zeebrugge

Hours per week: Full time

Your team

You will be part of a highly dedicated and professional team, which is responsible for ensuring timely and accurate checking and processing of information received from our customers. Your team consists of experienced Customer Service Representatives and Transport Administration Assistants, and by teaming up with other operational and supportive departments within the organisation; an efficient order process and high service level can be achieved with the shared aim of achieving the very best for our customers.

So what’s this job all about?

As Transport Administration Assistant you are responsible for a correct settlement of all transport orders and customs related information of the customers of P&O Ferrymasters.

You will also be responsible for maintaining a correct and timely flow of information and communication between the Customers, or the Customer Service department, operational departments, and other external stakeholders.

In order to maintain a correct and timely flow of information and communication, in this position you will be working in alternating shifts from Monday to Friday between 7.00 and 20.00 hours.

Other key responsibilities include:

• Administrative and communicative support to the Customer Service Representatives;
• Accurate processing of data and information into our in-house Transport Management System, and external systems;
• Checking the accuracy and compliance of information received from our customers and suppliers;
• Maintaining status files and keeping internal and external stakeholders updated about progress;
• Liaising with customers, customs departments and agents, either directly or through the Customer Service Representatives.

Qualifications

Who are you?

As Transport Administration Assistant you are eager to learn and develop new tasks and processes, are engaging in the duties you perform, and are a good team-player.

Also you:

• Have experience in office work;
• Have good command of English language (additionally Dutch and/or German language skill is preferred);
• Have good working knowledge of Microsoft Office packages;
• Work at high speed and accuracy;
• Can organise your work well;
• Are able to learn new software tools in a rapid manner

Additional Information

We offer!

P&O Ferrymasters offers a competitive package in line with the content of the job role.

Time to act!