Technology Business Analyst

Orange; Henegouwen; Hybrid; EUR 55,000 - 75,000; Full time

Job summary

Orange in Belgium seeks a Technology Business Analyst to bridge business needs with IT solutions within the Fixed Network Factory (FNF). You will gather requirements, manage a structured backlog, and collaborate with IT stakeholders to design and validate solutions.

You’ll oversee testing, change management and ongoing improvements, reporting to leadership. You will work across Bruxelles, Gosselies and Ans with hybrid presence, leveraging your 3+ years of BA experience in IT/telecom and fluent

Qualifications

• Master's degree or equivalent in IT/telecom or related field.
• Minimum 3 years as a Business Analyst, preferably in IT or telecom.
• Ability to translate business language into technical specifications.
• Experience with Confluence, JIRA or similar tools.
• Strong analytical, problem-solving and conflict resolution skills.
• Proactive, autonomous and capable of cross-functional collaboration.
• Strong negotiation and stakeholder management skills.
• Fluent French and English.

Responsibilities

• Gather, challenge and prioritize operational requirements with value.
• Create and maintain a structured backlog of tools and system needs.
• Facilitate workshops and align with IT SPoCs as business owner for IT activities.
• Oversee end-to-end acceptance testing and ensure solutions meet business expectations.
• Support deployment, adoption, and ongoing process improvements.
• Regularly report progress, risks and issues to management.

Skills

Analytical thinking

Problem-solving

Conflict resolution

Cross-functional collaboration

Stakeholder management

Negotiation

French language

English language

Languages: French & English

Education

Master's degree in IT/Telecom

Tools

Confluence

JIRA

Job description

As a Technology Business Analyst, you will play a pivotal role in bridging the gap between business needs and IT solutions within the Fixed Network Factory (FNF) environment.

Your primary responsibilities will include:

• Gathering & Analyzing Business Needs: Collect, challenge, and prioritize operational requirements, ensuring relevance and value.
• Solution & Backlog Management: Create and follow your roadmap. Build and maintain a structured backlog of tools & system needs, contribute to solution design aligning business needs and technical constraints. Ensure requirements traceability throughout the project lifecycle and incorporation of all new technology and best practices in the solutions.
• Stakeholder Collaboration: Facilitate workshops, align with IT SPoCs, and act as the business owner for IT activities, ensuring clear communication and shared understanding.
• Coordination & Testing: Serve as the liaison between business and IT, oversee end-to-end acceptance testing, and validate that solutions meet business expectations.
• Change Management & Continuous Improvement: Support deployment, facilitate adoption, gather feedback, and contribute to ongoing process enhancements.
• Reporting & Governance: Regularly update management on progress, risks, and issues, ensuring transparency and effective decision-making.

Your profile:

• Higher education (master's or equivalent) with a background in IT, Telecom, or related fields.
• Minimum of 3 years of experience as a Business Analyst, preferably within IT or Telecom sectors.
• Ability to translate business language into technical specifications.
• Experience with tools like Confluence, JIRA, or similar collaborative platforms is a plus.
• Strong analytical, problem-solving, and conflict resolution skills.
• Proactive, autonomous, and capable of effective cross-functional collaboration.
• Strong negotiation and stakeholder management skills.
• Fluent French and English.

Our team works in different locations. Your presence will be expected in Bruxelles, Gosselies and Ans according to the meetings. You can also work from these different locations.

We offer:

You will make the difference in this highly innovative vibe. As a result, you will develop your full potential by working with highly skilled colleagues and through continuous training. Moreover, you can count on a highly competitive and versatile compensation (market competitive salary, company car or legal mobility budget, homeworking and net allowance, performance bonus, meal vouchers) and benefits package.