Technical Training & Support Specialist

START PEOPLE; Groot-Bijgaarden; Sur place; EUR 42 000 - 64 000; Plein temps

Résumé du poste

START PEOPLE is seeking a Technical Customer Trainer to transfer technical knowledge to customers, workshops, fleets, and service partners. You will act as a key technical contact, ensuring customers have the knowledge and tools needed to use and maintain products and systems.

Your role includes delivering training programs, developing new content, and providing on-site training and presentations at events, while maintaining strong relationships with service workshops and partners worldwide.

Qualifications

• Transfer technical knowledge to customers, workshops, fleets, and service partners.
• Deliver technical training programs to customers, service partners, and network organizations.
• Provide technical support to aftermarket customers.
• Identify training opportunities and emerging market needs.

Responsabilités

• Deliver technical training programs to customers, service partners, and network organizations.
• Ensure accurate transfer of technical product knowledge.
• Develop new training programs that respond to market demands and customer needs.
• Create and maintain training-related system access and software credentials where required.
• Conduct on-site customer training sessions and technical presentations at customer events.
• Provide technical support to aftermarket customers.
• Assist customers with technical questions related to products and systems.
• Serve as a subject matter expert for technical solutions and applications.
• Maintain strong relationships with service workshops, fleets, and industry partners.
• Support the development and maintenance of commercial service networks.

Connaissances

Training delivery

Technical support

Relationship building

Presentations

Description du poste

START PEOPLE is seeking a Technical Customer Trainer to transfer technical knowledge to customers, workshops, fleets, and service partners. You will act as a key technical contact, ensuring customers have the knowledge and tools needed to use and maintain products and systems.

Your role includes delivering training programs, developing new content, and providing on-site training and presentations at events, while maintaining strong relationships with service workshops and partners worldwide.