Technical Advisor, Pools (Dutch/German) – Hands-on Support

Pollet Pool Group; Waregem; Remote; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Company car

Job summary

Pollet Pool Group is seeking a Technical Advisor in Belgium to be the main contact for professional pool builders, handling technical questions about installations and components such as heat pumps, covers, and lighting. You may perform occasional on-site work and support repairs in the workshop.

You will liaise with suppliers and Product Group to provide accurate answers and maintain technical documentation, while also assisting with returns and training initiatives as needed.

Qualifications

• Fluent in Dutch and German for customer communication.
• Technical experience in mechanics, electromechanics or electrical engineering.
• Hands-on willingness for on-site interventions when needed.

Responsibilities

• Provide technical advice by email, WhatsApp and phone on pool components.
• Assist with on-site interventions for installations or repairs.
• Liaise with suppliers and Product Group for advanced support.
• Consult technical information from catalogues and manuals; maintain docs.
• Support administrative tasks and processing returns when required.
• Contribute to technical training for colleagues and customers.

Skills

Dutch language

German language

Technical background

Customer support

Team player

Tools

Technical catalogues

Job description

Pollet Pool Group is seeking a Technical Advisor in Belgium to be the main contact for professional pool builders, handling technical questions about installations and components such as heat pumps, covers, and lighting. You may perform occasional on-site work and support repairs in the workshop.

You will liaise with suppliers and Product Group to provide accurate answers and maintain technical documentation, while also assisting with returns and training initiatives as needed.