Teamleader Technical Customer Service / Inside Sales Lead (f/m/x)

Randstad Deutschland; Antwerpen; Sur place; EUR 42 000 - 62 000; Plein temps

Résumé du poste

Randstad Deutschland is assisting a client in the Mechelen region, Belgium, to fill a leadership role in Technical Customer Service and Inside Sales. You will oversee day-to-day internal sales operations and act as the main bridge between customers, production, and internal stakeholders.

Join a globally leading Swedish company with 1,000+ employees, offering a salary package, growth opportunities, and a dynamic, flat-hierarchy environment.

Qualifications

• Bachelor’s degree or equivalent practical experience in Technical Sales Support, Internal Sales, or Sales Administration.
• Experience in coordinating or supervisory capacity is a strong advantage.
• Fluency in Dutch and French; good conversation level in English is essential.
• High technical aptitude; experience with technical drawing software and ERP systems is highly desirable.

Responsabilités

• Team Leadership & Coordination: Guide, coach, and support a team of four specialists, managing workloads, priorities, and process improvements.
• Quotation Management: Oversee the complete end-to-end quotation process, ensuring technical and commercial accuracy before submission.
• Technical Project Support: Translate customer specifications into technical solutions, create drawings using specialized software, and build accurate bills of materials (BOM).
• Order Processing & Operations: Coordinate orders directly with the manufacturing facility, monitoring lead times, specifications, and delivery schedules.
• Customer Advisory: Act as a key contact for technical and commercial inquiries, building long-term relationships with clients.

Connaissances

Dutch fluent

French fluent

English good

Team leadership

Formation

Bachelor’s degree or equivalent practical experience in Technical Sales Support/Internal Sales/Sales Administration

Outils

Technical drawing software

ERP systems

Description du poste

We are seeking to fill a position for our client through direct placement/headhunting as soon as possible:

Teamleader Technical Customer Service / Inside Sales Lead (f/m/x) in the Mechelen region (Belgium)

- You will conclude an open-ended employment contract with our client -

In this role of significant responsibility, you would lead and develop your team..

Your potential new employer is a globally leading, long-established Swedish company with over 1,000 employees and an annual turnover of approximately 300 million euros. The group specializes in high-quality, customized safety and partitioning systems, serving customers across the automotive, warehouse & logistics, and manufacturing sectors.

Become part of an innovative and forward-thinking company

Framework conditions – what you can expect:

• #An attractive salary package including appealing benefits
• # A versatile key position with a high level of personal responsibility and creative freedom.
• # A dynamic, growing environment with flat hierarchies and room for personal development.
• # The security of a global market leader combined with the agility of a medium-sized location.
• # A modern working environment and a value-oriented corporate culture.
• # and much more...

The role:

In this pivotal role, you will oversee day-to-day internal sales operations and serve as the main bridge between customers, production, and internal stakeholders.

Key responsibilities:

• Team Leadership & Coordination: Guide, coach, and support a team of four specialists, managing workloads, priorities, and process improvements.
• Quotation Management: Oversee the complete end-to-end quotation process, ensuring technical and commercial accuracy before submission.
• Technical Project Support: Translate customer specifications into technical solutions, create drawings using specialized software, and build accurate bills of materials (BOM).
• Order Processing & Operations: Coordinate orders directly with the manufacturing facility, monitoring lead times, specifications, and delivery schedules.
• Customer Advisory: Act as a key contact for technical and commercial inquiries, building long-term relationships with clients.

Our requirements

• Bachelor’s degree or equivalent practical experience in Technical Sales Support, Internal Sales, or Sales Administration.
• Previous experience in a coordinating or supervisory capacity is a strong advantage.
• High technical aptitude; experience with technical drawing software and ERP systems is highly desirable.
• Proactive, solution-oriented mindset with excellent organizational skills under pressure.
• Fluency (written & spoken) in Dutch and French, and a good conversation level in English is essential.

This is the perfect combination. Is this you? Then let's find out together if this position offers the right opportunities and prospects for you.