Customer Executive - Inside sales

Computacenter AG & Co. oHG; Zaventem; Sur place; EUR 35 000 - 50 000; Plein temps

Avantages offerts par ce poste

Supportive work environment

Learning and development opportunities

Competitive salary and benefits

Résumé du poste

Computacenter AG & Co. oHG in Zaventem is looking for a motivated Customer Executive to join their team. This role is essential for ensuring a seamless customer experience throughout the sales process.

The successful candidate will oversee customer interactions, manage orders, and maintain effective communication across teams. Candidates should have a strong proactive approach, excellent organizational skills, and must be fluent in English as well as either Dutch or French.

We offer a supportive work environment and numerous learning opportunities.

Qualifications

• 1+ year of experience in customer service or internal sales (B2B is a plus).
• Fluent in English and either Dutch or French.
• Good understanding of business processes and customer expectations.

Responsabilités

• Act as the main point of contact for customers, suppliers, and internal teams.
• Take ownership of the end-to-end customer experience.
• Coordinate quotations and orders, ensuring delivery aligns with customer service levels.

Connaissances

Customer focus

Communication skills

Organizational skills

Problem-solving

Teamwork

Description du poste

Location: Belgium - Zaventem | Job-ID: 218641 | Contract type: | Business Unit: Inside Sales

Life on the team

We are looking for a motivated Customer Executive with at least 1 year of experience to join our growing team. This is a newly created position driven by our continued business growth.

You are the main point of contact for customers, suppliers, and internal teams, ensuring a smooth customer experience throughout pre‑sales, order management, and post‑sales processes.

What you’ll do

• Act as the main point of contact for customers, suppliers, and internal teams
• Take ownership of the end-to-end customer experience, ensuring high service quality
• Co‑ordinating quotations and orders with internal teams and monitoring performance
• Ensure delivery in line with customer service levels
• Is responsible for pricing and margin checks, ensuring alignment with key stakeholders
• Oversee customer stock management and collaborate with teams to optimize levels
• Manage customer deployment schedules and order instructions accurately
• Ensure orders and invoice queries are resolved in a timely manner

What you’ll need

• 1+ year of experience in customer service (B2B environment is a plus) or internal sales
• Proactive customer focus and communication skills (written and verbal)
• Good organizational skills and attention to detail
• Ability to take ownership and solve problems proactively
• Good understanding of business processes and customer expectations
• Fluent in English + Dutch and/or French
• Ability to work in team environment
• Demonstrates a growth mindset with a strong willingness to learn and continuously improve

What we offer

• A supportive and collaborative work environment
• Learning and development opportunities
• Competitive salary and benefits