Systems Engineer

Spektrum; Brussel; On-site; EUR 85,000 - 120,000; Full time

Job summary

Spektrum supports apex purchasers and NATO-related agencies with specialist services in cyberspace, C2 systems and information management. The role focuses on staffing the BSU to deliver BICES services across the NATO HQ in Brussels and to coordinate IT and CIS capabilities in a multinational environment.

Role ID – BICES-0005 requires a ICT degree, 6+ years in system architecture and integration, and 3+ years in IT project design with VMware and IP network experience.

Qualifications

• University degree in ICT or related discipline.
• 6+ years in ICT architectures, integration planning and information systems.
• 3+ years in ICT project design and integration of software.
• 3+ years in software lifecycle and integration of commercial software into CIS.
• 3+ years in tailoring and integration of IT solutions to business requirements.
• 3+ years of VMware deployments.
• 3+ years in IP-based networks and communications.
• Strong verbal and written communication in English (Advanced).

Responsibilities

• Staff the BSU to manage BICES services across NATO HQ elements.
• Coordinate Service Desk, Networking, Secure Voice & Video platforms, SharePoint and related systems.
• Provide IT incidents, problems and service requests support; ensure quality and timely delivery.

Skills

ITIL practices

English (Advanced)

Communication skills

Team coordination

Multinational projects

Software integration

Education

university degree in Information and Communications Technology (ICT) or related discipline

Tools

VMware

XML

HTML

Job description

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – BICES-0005

RoleBackground

• The BICES (Battlefield Information Collection and Exploitation Systems) is an association ofindependent elements to enable the sharing and exchange oftimelyintelligence-relatedinformation between all NATO member nations, associated partnernationsand the NATOorganization. BICES capabilities are intended for national,NATOor coalition use, duringpeace,crisisand war, supportingdecision-makers, deployed force commanders and tacticalusers. The BICES Group Executive (BGX) works as a facilitatormaintainingthe core networkand coordinating the community-wide provision of capabilities andservices operated atnational/organisational level. BICES offers a number of services to support BICES users usingmainly commercialoff-the-shelf (COTS), open source but also an in-house developedsoftware.
  Within BGX, the BICES Support Unit (BSU) is responsible for managing the BICES servicesacross the BICES NATO HQ Element that includes the following CIS functional areas byproviding daily operational support: BGX Service Desk, Networking/Communications, SecureVoice & Video telecommunications platforms and Systems/Applications services, SharePoint,Call Manager support. Additionally, the BSU provides general maintenance functions, andquality assurance, and manages customer feedback. The BSU providessupport related to ITIncidents, problems and service requests to the BICES NATO HQ Element users.
  The purpose of this Statement of Work (SOW) is to engage external contractor to staff theBSU.

RoleDuties and Responsibilities

• The incumbent must:
• have aUniversitydegree or an equivalent level of qualification in Information and Communications Technology (ICT) or another related discipline;
• possess minimum 6 years' experience in information, application, technology and system architecture and integration planning,
• possess at least 3 years of experience in projects on design and implementation/integration of ICT;
• possess at least 3 years of experience of software/application lifecycle and have extended experience with integration of commercial software into operational CIS;
• possess at least 3 years of experience in tailoring and integration of IT solutions on business requirements
• possess at least 3 years of experience in VMware based deployments;
• possess at least 3 years of experience in IP based network communication systems;
• demonstrate strong verbal and written communication skills to address both IT and non-IT/ business audiences;
• possess level V (Advanced) of the English language.
• The following will be considered an advantage:
• knowledge andexpertisein applying/tailoring ITIL practices,in particular forservice management;
• ability to motivate and coordinate team members of differentexpertiseto achieve a common goal;
• experience in CIS governance, policymakingand standardisation;
• experience in programming or adopting software and/or software modules;
• experience with meta-languages, like XML and HTML;
• experience in security certification and accreditation for classified CIS within NATO and Multinational programmes;
• familiarity with the NATO civilian and military structure and responsibilities;
• familiarity with BIGES systems and procedures;
• experience in multinational programmes and cooperative developments;
• experience in the implementation of standards in information services and systems to achieve interoperability.

Working Location

• NATO HQ offices in Brussels, Belgium

Working Policy

• On-site

Travel

• Some travel to other NATO sites may berequired

Security Clearance

• Valid NationalTop Secretor NATOTopSecretpersonal security clearance