Strategic SaaS Account Manager – Growth & Retention

Rydoo; Antwerpen; Hybride; EUR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Salary and benefits

Meal vouchers (€8/day)

Hybrid work policy

International mobility program

Flexible work environment

Upskilling and coaching

Regular company events

Diverse international team

Onboarding program

Drinks and snacks

Permanent contract

Résumé du poste

Rydoo is a global fintech scale-up empowering businesses with easy spend management. We seek an Account Manager to own strategic accounts, drive long-term revenue, and act as a trusted advisor across the org.

You will identify upsell opportunities, lead renewals, and collaborate with Product, Customer Success, and Partnerships to ensure value delivery. German and English proficiency is required.

Qualifications

• 3+ years in Account Management, Sales, or Customer Success in SaaS/tech.
• Proven ability to identify and close growth opportunities.
• Proficient with Salesforce CRM; manages pipelines and forecasts.
• Excellent business-level German and English communication.
• Skilled at stakeholder negotiations and contract talks.
• Strong organizational and problem-solving abilities with a customer focus.

Responsabilités

• Own a portfolio of existing customers and manage all commercial aspects.
• Identify growth opportunities, run product demos, tailor proposals to client needs.
• Lead contract renewals and pricing negotiations with key stakeholders.
• Build strong account plans and maintain ongoing business relationships.
• Monitor customer health and proactively address risks or concerns.
• Share insights with internal teams to improve product and service delivery.
• Collaborate with Product, Customer Success, and Partner teams to create a seamless customer experience.

Connaissances

Account Management

Sales

Customer Success

Communication skills

Relationship Building

Negotiation

Outils

Salesforce CRM

Description du poste

Rydoo is a global fintech scale-up empowering businesses with easy spend management. We seek an Account Manager to own strategic accounts, drive long-term revenue, and act as a trusted advisor across the org.

You will identify upsell opportunities, lead renewals, and collaborate with Product, Customer Success, and Partnerships to ensure value delivery. German and English proficiency is required.