Account Manager (German Speaker)

Rydoo; Antwerpen; Hybride; EUR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Salary and benefits

Meal vouchers (€8/day)

Hybrid work policy

International mobility program

Flexible work environment

Upskilling and coaching

Regular company events

Diverse international team

Onboarding program

Drinks and snacks

Permanent contract

Résumé du poste

Rydoo is a global fintech scale-up empowering businesses with easy spend management. We seek an Account Manager to own strategic accounts, drive long-term revenue, and act as a trusted advisor across the org.

You will identify upsell opportunities, lead renewals, and collaborate with Product, Customer Success, and Partnerships to ensure value delivery. German and English proficiency is required.

Qualifications

• 3+ years in Account Management, Sales, or Customer Success in SaaS/tech.
• Proven ability to identify and close growth opportunities.
• Proficient with Salesforce CRM; manages pipelines and forecasts.
• Excellent business-level German and English communication.
• Skilled at stakeholder negotiations and contract talks.
• Strong organizational and problem-solving abilities with a customer focus.

Responsabilités

• Own a portfolio of existing customers and manage all commercial aspects.
• Identify growth opportunities, run product demos, tailor proposals to client needs.
• Lead contract renewals and pricing negotiations with key stakeholders.
• Build strong account plans and maintain ongoing business relationships.
• Monitor customer health and proactively address risks or concerns.
• Share insights with internal teams to improve product and service delivery.
• Collaborate with Product, Customer Success, and Partner teams to create a seamless customer experience.

Connaissances

Account Management

Sales

Customer Success

Communication skills

Relationship Building

Negotiation

Outils

Salesforce CRM

Description du poste

We are Rydoo! A global fintech scale-up on a mission to make spend management the easiest part of your day.

For too long, managing expenses has been a tedious, time-consuming task. Rydoo is changing that. Our intuitive, user-focused app, powered by smart OCR technology, helps businesses save time and money with just a few clicks and photos.

We’re not just building software; we’re rethinking how spend management should work. With a product-first mindset, a passion for great UX, and a commitment to innovation, we’re empowering thousands of companies, and their people, to work smarter every day.

Rydoo in a snapshot

• Ambitious international team (200+ and growing)
• 33 nationalities speaking over 15 languages
• 9 offices across 3 continents
• Easy-to-use spend management app available on iPhone and Android
• Supporting over 10,000+ clients and 1 million+ users worldwide
• 4.6 employer score on Glassdoor

The Role

At Rydoo, we're on a mission to redefine how businesses manage expenses. As an Account Manager, you’ll own a portfolio of strategic accounts, driving long‑term success and recurring revenue growth. You’ll act as a trusted advisor—building strong relationships, identifying upsell and cross‑sell opportunities, and leading high‑impact negotiations. By aligning customer needs with Rydoo’s solutions, you’ll focus on maximizing net revenue retention and overall satisfaction. Collaborating closely with Product, Customer Success, and Partnerships, you’ll ensure we consistently deliver value and innovation to our clients.

This role is ideal for someone with a strong commercial background who enjoys building long‑term partnerships, influencing stakeholders, and driving results through cross‑functional collaboration.

Responsibilities

• Own a portfolio of existing customers and manage all commercial aspects of the relationship
• Identify growth opportunities (upsell/cross‑sell), run product demos, and tailor proposals to client needs
• Lead contract renewal processes and pricing negotiations with key stakeholders
• Build strong account plans and maintain ongoing business relationships
• Monitor customer health and proactively address any risks or concerns
• Act as the customer voice within Rydoo, sharing insights with internal teams to improve product and service delivery
• Collaborate with Product, Customer Success, and Partner teams to create a seamless customer experience

Requirements

• 3+ years of experience in Account Management, Sales, or Customer Success, ideally in a SaaS or tech‑driven environment
• Strong commercial mindset with a track record of identifying and closing growth opportunities
• Proficient in Salesforce CRM – diligent in managing pipelines, forecasts, and tracking customer activity
• Excellent business level communication skills in German and English (written and spoken). Additional langugaes are a real plus
• Comfortable managing commercial conversations and contract negotiations with various stakeholders, including mid‑and senior‑level decision‑makers
• Strong organizational and problem‑solving skills, with a proactive and customer‑centric approach

Benefits

Next to our amazing team, informal & international company culture and our mission to become the #1 spend management tool in the world, we offer some nice benefits that make working at Rydoo even more fun:

• A competitive package, including salary and benefits
• Meal vouchers of €8 per day
• #RydooHybrid work policy: decide for yourself where you work most efficient
• #RydooOnTour: our international mobility program that gives employees the possibility to temporarily relocate to one of the countries we have a Rydoo office.
• Professional freedom and a flexible work environment
• Upskilling through training and coaching programs
• Regular company and team events
• Wonderful international team with more than 33 different nationalities
• Spectacular onboarding program for all new Rydooer’s
• Free drinks, fruits & snacks to provide you with all the energy to do your job + the occasional afterwork drink and great parties (believe us )
• Permanent contract

Check us out

LinkedIn: https://www.linkedin.com/company/rydoo

Glassdoor: http://bit.ly/2UujjWJ

Instagram:

YouTube: https://www.youtube.com/channel/UCTZYj7vm_ZcsGFL18...

Life at Rydoo Blog: https://www.rydoo.com/resources/blog/life-at-rydoo...