Strategic Key Account Manager, Health Systems

Philips; Brussel Hoofdstad; Sur place; EUR 90 000 - 140 000; Plein temps

Résumé du poste

Philips in Belgium seeks a Key Account Manager Health Systems - Flanders to drive strategic account management across major hospitals in the region. You will build account plans, align with regional strategies and coordinate cross-functional teams to maximize orders, service contracts and margins.

You will engage at executive and operational levels, develop local marketing actions and maintain a strong, trustworthy relationship with customers.

Qualifications

• Master or Bachelor degree.
• 5-10 years of previous medical systems and/or medical equipment sales experience.
• Experience calling at all levels within hospitals, administration, nursing, biomedical engineering, purchasing / materials management.
• Knowledge of the healthcare market in Flanders.
• Professional sales skills, appearance and manner.
• Proven track record of consistent top sales performance preferred.
• Exemplary organizational skills, to manage multiple customer contacts and point of sales within each account.
• Customer oriented, must be skilled in closing orders, executive selling, communication, negotiations, relationship building, territory management, strategic selling, account management, articulation of corporate value proposition and appropriate competitive positioning.
• Fluent in Dutch and English (French is a plus).

Responsabilités

• Maximizing order intake, sales (including Service Contracts) and margin for chosen accounts within the district.
• Ensuring continuity of the relationship with customers and operating at multiple levels in the customers’ organization, but also facilitating the executive level interfaces between Philips and customers.
• Preparing the annual account plan in line with the regional strategy and execute at district level.
• Contributing to the development and implementation of local marketing strategies.
• Filling the sales funnel management tool and executing the systematic analysis of win & loss deals, expectations, customer satisfaction.
• Building a forecast for the assigned customers.
• Collaborating with channel partners where required.
• Coordinating all internal necessary resources to obtain objectives and where necessary involving other stakeholders.
• Be a bridge builder between departments.
• Ensuring quotations are completed and delivered within set time limits.
• Ensuring that quotations (offers to customers) are based on a solution / configuration compliant to specifications validated by the business.
• Make sure the offers are properly reviewed by operations for feasibility and accuracy prior to being issued.
• Ensuring any third party product included in the solution and not part of the catalogue, is properly validated against compatibility / compliance of specifications.
• Reporting customer feedback according to applicable quality standard policy and following up relevant assigned quality & regulatory training in a timely manner.
• Ensuring proper alignment with other account managers and customer-facing staff that are active at account level.
• Leading and coordinating the account teams.
• Acting in an ethical way according to the global business principles.

Connaissances

Account management

Sales experience

Negotiation

Stakeholder management

Communication skills

Team leadership

Formation

Master or Bachelor degree

Description du poste

Philips in Belgium seeks a Key Account Manager Health Systems - Flanders to drive strategic account management across major hospitals in the region. You will build account plans, align with regional strategies and coordinate cross-functional teams to maximize orders, service contracts and margins.

You will engage at executive and operational levels, develop local marketing actions and maintain a strong, trustworthy relationship with customers.