Strategic IT Transition & Assurance Lead

Spektrum; Eigenbrakel; Vor Ort; EUR 70.000 - 110.000; Vollzeit

Zusammenfassung

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. The NATO Communications and Information Agency (NCIA) is NATO’s principal C3 capability deliverer and CIS service provider.

It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack

Qualifikationen

• Minimum 2 years experience in Service Management within a medium-large organisation.
• Extensive experience in Service Transition Management across multiple industries.
• Demonstrated experience in providing advice on the application of relevant Service Management and Service Improvement techniques to various functions or processes;
• Demonstrated ability to manage time effectively and work under pressure while delivering high-quality outcomes in Transition and Assurance;
• Ability to evaluate risks and formulate corrective and improvement plans;
• Demonstrated ability to communicate clearly and professionally, both verbally and in writing, with strong briefing skills and the ability to report at a senior level.
• ITIL Certification
• PRINCE2 Certification, or equivalent Project Management certification

Aufgaben

• Provides administrative services to project boards, project assurance teams and quality review meetings.
• Uses recommended portfolio, programme and project control solutions for planning, scheduling and tracking.
• Sets up project files, compiles and distributes reports.
• Provides guidance on project management software, procedures, processes, tools and techniques.
• Contributes to identifying new areas of capability improvement within the organisation which may be enhancements to skills, technology or processes.
• Develops and maintains a detailed knowledge of capability improvement approaches and techniques and selects appropriate approaches for the organisation.
• Carries out capability improvement assignments, such as maturity or performance assessments to identify strengths and weaknesses.
• Selects and prioritises improvement opportunities, generates buyin and plans improvement activities justified by measurable organisational benefits.
• Offers support, guidance, advice and suggestions to help continual improvement activities.
• Assist in the creation of the Agency's Service Transition strategy, plans, and policies, ensuring alignment with business objectives and industry best practices.
• Provide Transition Planning and Support guidance to programme and/or projects
• Ensuring that transition activities are planned and executed in a timely manner.
• Review and update project proposals for inclusion of Transition planning and support activities
• Supports Senior Transition and Assurance Manager with developing strategies and templates for the implementation and evaluation of IT Transition Planning and Support.
• Deputise for Senior Management when required.

Kenntnisse

Service Management

Service Transition

Risk management

Communication skills

Time management

Presentation skills

Leadership

Ausbildung

Bachelor's degree in related discipline

Jobbeschreibung

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. The NATO Communications and Information Agency (NCIA) is NATO’s principal C3 capability deliverer and CIS service provider.

It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack