Strategic IT Service Delivery Leader
Editx
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Job summary
Editx in Belgium is seeking an IT service management professional to oversee quality, performance, and continuous improvement of mission-critical IT services. You will act as the central liaison between business units, internal application teams, and external technology vendors to ensure SLAs and OLAs are consistently met and high availability is maintained.
The role involves risk identification, proactive problem management, and coordinating diverse stakeholders to align service delivery with
Job description
Editx in Belgium is seeking an IT service management professional to oversee quality, performance, and continuous improvement of mission-critical IT services. You will act as the central liaison between business units, internal application teams, and external technology vendors to ensure SLAs and OLAs are consistently met and high availability is maintained.
The role involves risk identification, proactive problem management, and coordinating diverse stakeholders to align service delivery with
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