Strategic IT Demand Manager – Digital Transformation

Hive-X; Brussel Hoofdstad; On-site; Full time

Job description

Presentation The Federal Police is engaged in a large-scale digital and organizational transformation, aiming to modernize its processes, strengthen operational efficiency and better meet the expectations of citizens and field services. This transformation is led by the Digital Transformation Office (DTO), the true strategic engine of the organization, placed under the responsibility of the Digital Transformation Officer.

• The DTO defines the digital strategy, manages the transformation office and ensures the alignment of all initiatives with the strategy of the Federal Police and the Integrated Police.
• Its action is based on three complementary pillars: IT, innovation and intelligence (Data).
• The DTO intervenes within a global transformation framework structured around five major axes: Framing and structuring of initiatives (intake, program management, target operating model, legal aspects), Foundations and standardization, including the modernization of IT infrastructures, security, data integration and stabilization of fundamentals (“Fix the basics”), Transformation of business areas, both administrative and operational and citizen-oriented, Innovation, with the integration of emerging technologies, notably Artificial Intelligence, Transversal governance, ensuring coordination between steering bodies and operational units, as well as support for change.
• You will join the DTO team within the Demand & Portfolio Management department, in close collaboration with the Chief Technology Officer (CTO).
• The CTO is responsible for the overall technological vision and management of digital transformation.
• In this context, he launched a mission aimed at analyzing, optimizing and structuring IT activities, with the objectives of improving effectiveness, efficiency, budgetary control and clarification of responsibilities.
• In order to support this approach, the CTO is looking for a Strategic Demand Manager whose main mission will consist, initially, of strengthening the activities of structuring, analyzing and prioritizing IT requests, in compliance with the budgetary framework, the rules relating to public procurement and organizational capacities, with a view to preparing and supporting the decisions to be taken by the governance bodies.
• Project In a context of digital transformation and increasing budgetary constraints, the organization wishes to strengthen control of IT demand and improve the quality of decision-making upstream of initiatives.
• The project aims to establish a structured and pragmatic approach to demand management, making it possible to better align IT initiatives with strategic priorities, available resources and the applicable regulatory framework.
• It is part of a logic of transparency, prioritization and optimization of public investments, while promoting strengthened collaboration between business lines, IT and support functions.
• Mission The Strategic Demand Analyst supports the organization in structuring, analyzing and prioritizing initiatives requiring IT support.
• The role aims to prepare and support the decisions to be taken at the level of management and governance bodies, by means of objective and integrated analyzes relating to strategic alignment, relevance, feasibility, sustainability and cost-benefit ratio.
• The Strategic Demand Analyst works within a small team in the Digital Transformation Office and acts as a point of convergence between business, IT and support services (PMO, Procurement, Architecture, Finance).
• He/she intervenes both on new requests and on the analysis, re-prioritization and grouping of existing initiatives, in a complex organizational context.
• Responsibilities Analyze and clarify business requests related to IT Evaluate the alignment of initiatives with the strategic objectives of the organization Assess the relevance, feasibility, sustainability and added value of initiatives Develop light business cases (costs, benefits, risks, impacts) Ensure the adequacy of initiatives with available budgets, public procurement frameworks, skills and resources Analyze, re-prioritize and group together existing initiatives and portfolios Prepare decision files and support governance bodies (e.
• demand board) Collaborate with the PMO, Procurement, Architecture and IT teams for the collection and validation of information Guarantee transparency, consistency and comparability between initiatives Purpose of the role The purpose of the role is to improve the quality, speed and transparency of decision-making on IT initiatives, by providing substantiated analyzes enabling informed strategic choices and optimal use of resources available.

Required Skills

Agile, Business analysis, business architecture, Change Management in Digital Transformation, Compliance Standards related to IT & Data, Customer Experience (UX/UI), Data Management, Financial Analysis, Functional analysis, IT project management, POWER BI, Process Automation, Process management & optimisation