Innova - Business Analyst - Digital Transformation

ictjob.be; Brussel; On-site; EUR 55,000 - 75,000; Full time

Job summary

A leading energy sector client seeks an experienced Business Analyst to support digital transformation initiatives within the Assets Department. You will analyse, model, and optimise business processes to boost efficiency, safety, and reliability of operations.

As a bridge between business stakeholders and IT, you will gather requirements, translate them into epics and user stories, validate analyses, and contribute to change management and user training across SAP PM-driven workflows.

Qualifications

• Experience bridging business and IT in transformation projects.
• Strong analytical and stakeholder-management capabilities.
• Experience in infrastructure, utilities, energy, or asset-intensive industries is highly valued.
• Ability to translate needs into epics and user stories.

Responsibilities

• Analyse, model, and optimise business processes.
• Gather requirements and translate them into epics, user stories, and business requirements.
• Coordinate between business and IT teams to validate requirements.
• Test and validate application releases after go-live.
• Deliver end-user training and provide post-go-live support.
• Support digital transformation initiatives within the Assets organisation.

Skills

Business analysis

Process modelling

Stakeholder management

Requirements gathering

User stories

Testing support

Tools

SAP PM

Job description

For one of our clients, we are looking for experienced Business Analysts to support digital transformation initiatives within the Assets Department.

In this role, you will contribute to strategic digitalisation and optimisation projects designed to improve the efficiency, safety, and reliability of the organisation's operations.

As a key liaison between business stakeholders and IT teams, you will analyse and redesign business processes, gather and validate requirements, and ensure that digital solutions effectively support operational needs.

You will also contribute to the energy transition, renewable energy integration, and the harmonisation of processes across different entities.

Key responsibilities

• Business analysis & process optimisation:
  • Analyse, model, and optimise business processes.
  • Guide business stakeholders in redesigning and improving operational processes.
  • Gather business needs and translate them into epics, user stories, and business requirements.
  • Constructively challenge stakeholders to ensure efficient and pragmatic solutions.
  • Develop business information models to support the implementation of requirements.
  • Support the harmonisation of processes across departments and entities.
• Business & IT coordination:
  • Facilitate the alignment and validation of requirements between business and IT teams.
  • Review and validate functional analyses prepared by IT partners.
  • Collaborate with business and IT stakeholders throughout project delivery.
  • Ensure digital solutions effectively address identified business and operational needs.
• Testing & implementation:
  • Test, review, and validate application releases following implementation.
  • Support business users during the implementation of new solutions.
  • Provide post-implementation support to business users.
• Change management & user support:
  • Contribute to change management activities.
  • Prepare training materials.
  • Deliver end-user training sessions.
  • Support users during adoption and post-go-live phases.
• Projects may involve:
  • Digitalisation and optimisation of outage-planning processes for maintenance activities.
  • Automation and digitalisation of switching operations in the high-voltage network.
  • Improvement of operational safety processes and supporting ICT applications.
  • Development of processes and systems supporting offshore wind infrastructure maintenance.
  • Optimisation of administrative support processes for operational departments, particularly within SAP PM.
  • Other digital transformation and process optimisation initiatives within the Assets organisation.

Ideal candidate

• The ideal candidate is an experienced Business Analyst who can bridge the gap between business and IT while driving transformation initiatives in a complex operational environment.
• You combine strong analytical skills with excellent stakeholder-management capabilities and are comfortable challenging existing processes to deliver sustainable improvements.
• Experience in infrastructure, utilities, energy, or asset-intensive industries is highly valued.

Professional & soft skills:

• Strong analytical and problem-solving mindset.
• Critical thinker with the confidence to challenge assumptions.
• Excellent stakeholder-management skills.
• Strong communication and presentation abilities.
• Customer-focused approach.

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