Business Analyst & Transformation Project lead

ACTIEF NV; Heverlee; Sur place; EUR 70 000 - 100 000; Plein temps

Résumé du poste

ACTIEF NV is partnering with an international organisation delivering technical services and customer support, seeking an experienced Business Analyst & Transformation Project Lead to drive a major digital transformation across Europe. You will bridge business operations and IT to deliver measurable value.

In this role, you will lead portfolios of business transformation and IT projects, shape requirements, coordinate stakeholders, manage budgets and risks, and foster standardisation and

Qualifications

• Gather, analyse, and document business requirements.
• Translate operational and commercial needs into clear functional specifications.
• Ensure requirements are understood by technical teams and external partners.
• Experience leading business transformation projects is a plus.

Responsabilités

• Lead a portfolio of business transformation and IT projects.
• Analyse processes and identify opportunities for standardisation and automation.
• Collaborate with IT and business systems teams to implement solutions.
• Manage stakeholder relationships and project budgets.
• Monitor risks and ensure timely delivery within scope.

Connaissances

Business analysis

Project management

Stakeholder management

Process improvement

Requirements gathering

Description du poste

Our client, an international organisation active in technical services and customer support, is undergoing a major digital transformation across its European operations. To support this journey, they are looking for an experienced Business Analyst & Transformation Project Lead .

In this key position within the organization , you will drive business improvement initiatives, manage strategic projects, and act as the link between operational teams and IT.

Key Responsibilities

Project & Programme Management

• Manage a portfolio of business transformation and IT-related projects.
• Define priorities, timelines, budgets, and project deliverables.
• Coordinate stakeholders and ensure projects are delivered on time and within scope.
• Identify and mitigate risks throughout the project lifecycle.

Business Process Improvement

• Analyse existing business processes and identify opportunities for optimisation.
• Drive initiatives focused on standardisation, automation, and digitalisation.
• Support the development of scalable and efficient operational practices.

Requirements Analysis

• Gather, analyse, and document business requirements.
• Translate operational and commercial needs into clear functional specifications.
• Ensure requirements are understood by technical teams and external partners.
• Solution Development

Collaborate closely with IT and business systems teams.

• Evaluate and implement solutions that support both current and future business needs.
• Ensure technology investments deliver measurable business value.

Commercial & Supplier Management

• Support and lead commercial initiatives related to projects and business improvements.
• Manage relationships with external suppliers and service providers.
• Participate in contract discussions and monitor project budgets and performance.

Stakeholder Management

• Act as the primary contact between business operations and IT teams
• Build strong relationships across departments and facilitate effective communication.
• Ensure business priorities are clearly understood and aligned.