Solutions Engineer

Hybrid Software Group; Oost-Vlaanderen; On-site; EUR 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Informal work climate

Flexible working hours

Flat organizational structure

International exposure

Job summary

HYBRID Software in Merelbeke, Belgium, is seeking a dedicated Solution Engineer to join our Solutions Team. You will be responsible for customer projects involving scripting and will report issues to our development teams.

You will ensure that the current systems at the customer stay up to date and provide global support to colleagues. You will also enhance and maintain internal web-based systems.

Qualifications

• Bachelor degree or equivalent in IT/digital/media or similar role.
• JavaScript knowledge is a plus.
• Strong analytical and problem-solving abilities.
• Service-minded attitude with good verbal and written skills.
• English is required; other languages are a plus.

Responsibilities

• You will be responsible, together with your team members, for the Customer Projects involving scripting.
• Reporting back to our development teams any recurrent issues that arise through our internal tools.
• Ensure that the current systems at the customer stay up to date and guarantee a continuous service.
• Delivering global support to internal employees in case of complex questions and difficult cases.
• You will also enhance, adapt and maintain the internal web-based systems.

Skills

Analytical thinking

Teamwork

Problem-solving

English language

JavaScript

Education

Bachelor in IT, Digital & Graphical Media

Job description

About our company:

With offices in Belgium, Germany, Italy, US and a global partner network, HYBRID Software is a software development company focused on innovative productivity tools for the graphic arts industry. HYBRID Software’s CLOUDFLOW workflow, our PACKZ editor, and our integration products offer a unique set of advantages that include native PDF workflows, vendor-independent solutions based on industry standards, scalable technology and low cost of ownership. These products are used by hundreds of customers worldwide in all areas of prepress and print.

For our offices in Merelbeke, Belgium we are currently looking for a dedicated Solution Engineer in our Solutions Team.

Your Responsibilities:

• You will be responsible, together with your team members, for the Customer Projects involving scripting.


• Reporting back to our development teams any recurrent issues that arise through our internal tools.


• Ensure that the current systems at the customer stay up to date and guarantee a continuous service.


• Delivering global support to internal employees in case of complex questions and difficult cases.


• You will also enhance, adapt and maintain the internal web-based systems.

Your qualifications:

• A Bachelor in IT, Digital & Graphical Media or having previous experience as a Solution Engineer or in a similar role.


• We are also open to recent graduates.


• Knowledge of javascript is a plus.


• Analytical thinker with excellent problem-solving skills.


• Having a service-minded attitude, good verbal & written skills and the ability to work in a team.


• English is a must, knowledge of any other language is a plus.

What we offer:

• A competitive salary in accordance with your experience.


• Excellent terms of employment in an international focused organization


• Informal work climate and variable working-hours.


• At Hybrid Software we value our customers and our employees. We have a flat organizational structure and we strongly encourage any initiative coming from our people.