Software Solution Specialist

ITS Group Benelux; Brussel Hoofdstad; Sur place; EUR 65 000 - 95 000; Plein temps

Avantages offerts par ce poste

Hospitalization insurance

Group insurance

Dental insurance

20 days paid vacations

Internet fee €40/month

Daily fee €5.50 net/day

Résumé du poste

ITS Group Benelux is seeking a Software Solution Specialist in Belgium to manage multiple IT applications and drive delivery with the product team. You will define requirements, configure solutions, and coordinate implementation to meet client needs, ensuring smooth operation and effective communication.

You will work with cross‑functional teams, support testing, and contribute to improvements while handling license negotiations and cost estimates.

Qualifications

• University degree in business informatics, computer science or comparable.
• At least 3 years’ experience with web technology and CMS (SiteCore, DNN, Unily)
• Confident handling of MS O365 standard software, ITIL knowledge is a plus.
• Experience in IT provider and operations management is an advantage.
• Strong knowledge of Agile methodology and software development life cycle.

Responsabilités

• Definition of functional and technical requirements for software solutions with focus on communication.
• Configuration of applications to fulfill customer requirements.
• Coordinate implementation of customer requirements in existing solutions/applications.
• Initiate and contribute to further developments and improvements to software with the product team.
• Ensure integration of software into the Elia Group landscape and support testing.
• Support operations and maintenance of applications with the product team.
• Assist product owner with license negotiations, SLAs and supplier management.
• Assist with IT cost estimates and team composition guidance.
• Advise key-users on best practices and carry out market analysis.

Connaissances

Web technology

CMS (SiteCore/DNN/Unily)

MS O365

ITIL

Agile

IT provider management

Application development

English

Dutch

French

German

Travel willingness

Learning mindset

5+ years IT experience

Formation

University degree in IT / business informatics

Outils

MS O365

Description du poste

Great assignments await you with our key account clients in rich and varied environments

Side‑by‑side with other Contingent Workers and internal staff, you will play a part in building a sustainable, green and reliable energy infrastructure that stimulates economic growth and reduces our ecological footprint.

Only together can we make the biggest impact possible! We believe in the power of diversity: we are convinced that an inclusive and diverse work environment leads to more innovation, creativity and better results.

The product "Digital workplace - Communication" consists of several tools and applications to support various demands of departments and users.
We are looking for a proactive professional who will be at the heart of managing various applications that drive our business communication. This is an exciting opportunity for someone who has a deep understanding of IT applications, a passion for technology and excellent communication skills. You'll work closely with various teams to ensure our applications are running smoothly, meet business needs, and that any updates or changes are communicated effectively.
In close coordination and collaboration with the other experts in the product team, the Software Solution Specialist will be responsible for the following tasks:

• Definition of functional and technical requirements for software solutions with focus on communication
• Configuration of applications to fulfill customer requirements
• Coordination of the implementation of customer requirements in existing solutions/ applications
• Initiation of and participation in further developments and improvements to the software supported by the product team
• Ensuring the support for the integration of software into the Elia Group application and system landscape,
• Supporting testers in preparation, conduction and evaluation of test scenarios when required,
• Ensuring operations and applications maintenance together with the product team,
• Supporting the product owner in license negotiations, defining SLAs and supplier management,
• Supporting the product owner with IT cost estimates and advising on the composition of the team,
• Advising key-users on best practices
• Carrying out market analysis and fit-gap analyses,

You have the following skills

• University degree in the field of business informatics, computer science or comparable,
• At least 3 years’ experience with and up-to-date knowledge of web technology including content management systems, such as SiteCore, DotNetNuke, Unily or similar
• Confident handling of MS O365 standard software,
• Experience in IT provider management and IT operations management is an advantage as well as knowledge of ITIL based service management
• Sound experience in planning, development, operation and further development of applications or software systems (standard or individual software),
• Sound knowledge of Agile methodology
• Willingness to travel occasionally, including abroad,
• Languages: Very good knowledge of English, Dutch and French (at least C1 level), German is a plus
• You have at least 5 years of professional experiences in IT
• If you are at least fluent in FR/ENG or NL/ENG it’s best
• You’re eager to learn, motivated and curious
• Let’s have a chat !

Advantages

• Hospitalization insurance (partner/children incl.)
• Group insurance
• Dental insurance (partner/children included)
• 20 days statutory paid vacations (legal vacations cumulated for 1 year of work)
• 11 days recovery time work 38/40 per year (= annual average: 1 day per 20 days worked) if the client asks you to work 8h/day
• Representation fee net per month.
• Internet fee of € 40 per month.
• Daily fee of 5.50€ net /day provided.
• Subscription GSM unlimited calls for Belgium (ITS subscription)
• Training plan (e-learning - certification at ITS charge)
• Being a rather small team in BE (6 in back-office), we’re very close to each of our consultants and we differentiate ourselves trying to really take care of you and make you grow with us and within our different clients.
• Regular follow-up (every 3 to 6months depending on your needs/will)
• Regular teambuilding to meet-up and have fun (every 3 months more or less)
• Flexibility and trust
• Benefits of still being part to a bigger group (ITS Group) and having access to resources and of a larger team of Experts
• Co-optation system because sharing is caring!
• 1st pre-screening on the phone to discuss about your search and conditions and our first potential opportunities matching.
• Job descriptions sent and Teams meeting fixed with us (HR and Sales) to dig into your experience and the role.
• Package proposal so we all agree beforehand.
• Your CV is sent to the different clients you’ve agreed to, to find the best mission for you!

Expérience3 ans et < 5 ans

Fonction managériale :Non

Mobilité :Non

Mode de poste :Sur Site

Salaire :Salary conform to your experience & skills

For more than 25 years, ITS Group has been a French ESN specializing in digital transformation, employing around 1,400 employees across 8 agencies in France and 1 in Belgium.

Our expertise: IT infrastructure & operations, cloud & managed services, mobility, workstations & networks, strategy, consulting & AMO, cybersecurity, development of business applications.

ITS Group places its CSR commitment at the heart of its concerns by developing sustainable and responsible digital technology and by promoting the professional and personal development of its employees.