Document Management Governance Expert

ITS Group Benelux; Brussel; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Hospitalization insurance

Group insurance

Dental insurance

Paid vacations

Mobility package

Company car with fuel card

Public transport reimbursement

GSM subscription

Training plan

Team-friendly culture

Job summary

ITS Group Benelux is seeking a Document Management Governance Expert to lead the setup, harmonization and governance of a DMS or Knowledge Management System in a large, regulated environment in Belgium. You will drive metadata standards, retention policies, data migration, and data quality while coordinating IT and business stakeholders.

The role requires hands-on implementation, change management and strong communication skills in FR/NL/EN.

Qualifications

• Bachelor’s degree in Information Management, Business Administration or a related field.
• Mandatory: concrete, hands-on experience setting up, implementing or harmonizing a DMS or KMS.
• Proven experience defining document or knowledge management governance frameworks.
• Strong knowledge of metadata management, document location, version control, retention and archiving.
• Experience coordinating system integration, data migration and data-quality activities.
• Experience with digitalisation initiatives and change management.
• Ability to establish structured document control procedures and processes from scratch.
• Strong organisational, analytical and process-improvement skills.
• Excellent stakeholder management and communication abilities.
• Native French or Dutch, with a good command of the other national language and English.
• You have at least 5 of professional IT experiences.
• If you are at least fluent in FR/ENG/NL it’s best.
• You’re eager to learn, motivated and curious.

Responsibilities

• Set up, implement and harmonize a DMS or KMS.
• Develop the related governance framework for documents and information.
• Define and maintain standards for metadata, location, version control, retention and archiving.
• Analyse current practices and design efficient target processes.
• Coordinate with IT and business teams to ensure data migration, data integrity and security.
• Lead digitalisation and continuous‑improvement initiatives in document and knowledge management.
• Train and support users in document management and archiving best practices.
• Promote adoption and ensure correct use of the implemented solution.
• Monitor compliance with policies and intervene when needed.
• Manage and align technical and business stakeholders throughout implementation.

Skills

DMS setup

KMS setup

Governance design

Metadata management

Data migration

Information security

Stakeholder mgmt

Change management

Analytical skills

FR/NL/EN

Education

Bachelor’s degree in Information Management or related field

Job description

Great assignments await you with our key account clients in rich and varied environments

Our client, a leading organization operating in a large-scale and highly regulated environment, is looking for a Document Management Governance Expert.

The expert will be responsible for setting up and implementing a harmonized Document Management or Knowledge Management System. The role combines hands‑on system implementation, governance design, process optimisation, stakeholder coordination and user adoption.

• Set up, implement and harmonize a Document Management System (DMS) or Knowledge Management System (KMS).
• Develop the related document and information management governance framework.
• Define and maintain standards and procedures covering metadata, document location, version control, retention and archiving.
• Analyse existing document management practices and design efficient target processes.
• Coordinate with IT and relevant business teams to ensure system compatibility, successful data migration, data integrity, information security and process efficiency.
• Lead digitalisation and continuous‑improvement initiatives related to document and knowledge management.
• Train and support users in document management and archiving best practices.
• Promote adoption and ensure the correct use of the implemented solution.
• Monitor compliance with document management policies and intervene when corrective action is required.
• Manage and align technical and business stakeholders throughout the implementation.

You have the following skills

• Bachelor’s degree in Information Management, Business Administration or a related field, or equivalent professional experience.
• Mandatory: concrete, hands‑on experience setting up, implementing or harmonizing a Document Management System or Knowledge Management System.
• Proven experience defining document or knowledge management governance frameworks.
• Strong knowledge of metadata management, document location, version control, retention policies and archiving.
• Experience coordinating system integration, data migration and data‑quality activities.
• Experience with digitalisation initiatives and change management.
• Ability to establish structured document control procedures and processes from scratch.
• Strong organisational, analytical and process‑improvement skills.
• Excellent stakeholder management and communication abilities.
• Native French or Dutch, with a good command of the other national language and English.
• You have at least 5 of professional experiences in IT
• If you are at least fluent in FR/ENG/NL it’s best
• You’re eager to learn, motivated and curious

Advantages

• Hospitalization insurance (partner/children incl.)
• Group insurance
• Dental insurance (partner/children included)
• 20 days statutory paid vacations (legal vacations cumulated for 1 year of work)
• 11 days recovery time work 38/40 per year (= annual average: 1 day per 20 days worked) if the client asks you to work 8h/day
• Representation fee net per month.
• Internet fee of € 40 per month.
• Company car with national fuel card OR Public transport reimbursed OR mobility package.
• Daily fee of 5.50€ net /day provided.
• Subscription GSM unlimited calls for Belgium (ITS subscription)
• Training plan (e-learning - certification at ITS charge)
• Being a rather small team in BE (6 in back‑office), we’re very close to each of our consultants and we differentiate ourselves trying to really take care of you and make you grow with us and within our different clients.
• Regular follow‑up (every 3 to 6months depending on your needs/will)
• Regular teambuilding to meet‑up and have fun (every 3 months more or less)
• Flexibility and trust
• Benefits of still being part to a bigger group (ITS Group) and having access to resources and of a larger team of Experts
• Co‑optation system because sharing is caring!
• 1st pre‑screening on the phone to discuss about your search and conditions and our first potential opportunities matching.
• Job descriptions sent and Teams meeting fixed with us (HR and Sales) to dig into your experience and the role.
• Package proposal so we all agree beforehand.
• Your CV is sent to the different clients you’ve agreed to, to find the best mission for you!

For more than 25 years, ITS Group has been a French ESN specializing in digital transformation, employing around 1,400 employees across 8 agencies in France and 1 in Belgium.

Our expertise: IT infrastructure & operations, cloud & managed services, mobility, workstations & networks, strategy, consulting & AMO, cybersecurity, development of business applications.

ITS Group places its CSR commitment at the heart of its concerns by developing sustainable and responsible digital technology and by promoting the professional and personal development of its employees.