Social Media Engagement Specialist

Netcompany; Brussel Hoofdstad; Sur place; EUR 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Modern environment

Competitive compensation & benefits

Mobility budget or commuting allowance

Well-being activities on premises

Udemy for Business access

Personalized development plan

Résumé du poste

Netcompany Belgium is seeking a Social Media Engagement Specialist to drive daily content creation, publishing, and community management across platforms. You will collaborate with internal teams to expand reach, engage audiences, and identify opportunities from user-generated content.

The role requires a strong background in social media management, influencer engagement, and analytics. You will operate in a dynamic European project environment with a focus on public and private sector clients.

Qualifications

• Bachelor's degree in Communications, Journalism, Marketing or related field.
• 3+ years of professional experience in social media or digital communications.
• Excellent written and spoken English.
• Proven experience creating engaging content for social media and managing online communities.
• Strong understanding of social media ecosystems and engagement strategies.
• Experience with social media management, analytics, listening and reporting tools.
• Ability to analyse data and translate findings into actionable strategies.
• Strong organisational and stakeholder management skills.

Responsabilités

• Create, schedule, and publish engaging daily social media content across platforms.
• Build and expand distribution networks to maximise reach and engagement.
• Manage online communities, monitor conversations, and respond to interactions.
• Identify opportunities from user-generated content and share insights with stakeholders.
• Analyze social media performance data to provide actionable recommendations.
• Monitor trends and audience behaviour to optimise engagement strategies.
• Track activities of content creators, influencers, and online communities.
• Identify engagement and partnership opportunities with influencers and creators.

Connaissances

Social media management

Community management

Influencer engagement

Content creation

Analytics and reporting

Formation

Bachelor's degree in Communications or related field

Outils

Brandwatch

Meltwater

Sprinklr

Talkwalker

Hootsuite

Sprout Social

Description du poste

Are you ready to shape the future technological landscape in Europe?
We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/

Job Description

So, what are the main responsibilities of a Social Media Engagement Specialist in Netcompany?

As a Social Media Engagement Specialist, you will:

• Create, schedule, and publish engaging daily social media content in collaboration with multiple internal departments and stakeholders.
• Build, maintain, and expand distribution networks across social media platforms to maximise audience reach and engagement.
• Manage online communities by monitoring conversations, responding to interactions, and fostering meaningful engagement with audiences.
• Identify opportunities within user-generated content related to the organisation's brand, activities, and campaigns, and share relevant insights with internal stakeholders.
• Gather, analyse, and interpret social media performance data using analytics and listening tools to generate actionable insights and recommendations.
• Monitor social media trends, emerging topics, and audience behaviour to support the continuous optimisation of engagement strategies.
• Track and assess the activities of third parties, including content creators, influencers, opinion leaders, and relevant online communities.
• Identify engagement and partnership opportunities with content creators and influencers, establish relationships, and actively engage with them on a daily basis.

Qualifications

What would make you a fit for the role:

• Bachelor's degree in Communications, Journalism, Media Studies, Marketing, Digital Communications, Public Relations, or a related field.
• Minimum 3 years of professional experience in social media management, community management, digital communications, influencer engagement, content creation, or a related field.
• Excellent written and spoken English.
• Proven experience creating engaging content for social media platforms and managing online communities.
• Strong understanding of social media ecosystems, audience engagement strategies, and digital communication best practices.
• Experience using social media management, analytics, listening, and reporting tools.
• Demonstrated ability to analyse social media data and translate findings into actionable recommendations and engagement strategies.
• Strong organisational, stakeholder management, and communication skills, with the ability to work independently, manage multiple priorities, and meet deadlines.

It would also be a plus if you match some of the following:

• Experience working with EU institutions, international organisations, NGOs, or public sector organisations.
• Experience engaging with influencers, content creators, or digital advocacy networks.
• Experience with tools such as Brandwatch, Meltwater, Sprinklr, Talkwalker, Hootsuite, or Sprout Social.

Additional Information

Being a part of the Netcompany team, you will be provided with:

• Opportunity to work in a modern environment
• Competitive compensation & benefits package
• Mobility budget or commuting allowance (if applicable)
• Well-being activities (on premises)
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
• Personalized development plan for targeted career growth

If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany Belgium, you will be an integral part of a distinguished team of 600+ tech enthusiasts working for international projects, primarily within the European Institutions market, with a unique opportunity to shape the future of digital services in an environment that values ideas and fosters growth.

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.