SMR & Tyres Advisor

Ayvens; Machelen; Hybrid; EUR 42,000 - 65,000; Full time

Benefits offered by this job

Extensive training opportunities

Talent development plans

Competitive compensation

Medical care plan

Pension scheme

Meal and eco vouchers

Flexible income plan

Flexible working hours

Homeworking several days a week

Thorough onboarding

Internal mobility

Job summary

Ayvens in Belgium is seeking a SMR & Tyres Advisor to join the Vehicle Operations team of 22; you will ensure cross-department collaboration and drive service quality across the repair and maintenance lifecycle.

You bring a bachelor’s in automotive tech, strong data mindset, and fluency in English plus Dutch and French; experience with Excel/Access and Cognos is a plus; the role offers training and growth in a flexible hybrid setup.

Qualifications

• Bachelor’s degree in automotive technology.
• A strong analytical mindset with the ability to optimise processes.
• Fluency in English; Dutch and French bilingualism is essential.

Responsibilities

• Collaborate across departments to deliver excellent service.
• Monitor vehicle operations and inform users of changes.
• Oversee repair and maintenance processes from start to finish.
• Contribute to improving process quality and system optimisation.

Skills

Fluent English

Dutch & French bilingual

Analytical thinking

Negotiation

Education

Bachelor’s degree in automotive technology

Tools

Excel

Access

IBM Cognos

Job description

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

Your responsibilities

Working with us means opting for the best possible service for our customers. Our aim is to relieve customers of their worries, inspire them and give them new perspectives. As a SMR & Tyres Advisor, you are responsible for ensuring close collaboration between departments, which is a major responsibility. Do you have the right motivation, do you take charge, and do you want a job with lots of challenges and the chance to develop further? Let’s drive together!

In the Vehicle Operations department, you work as part of a team of 22 colleagues, making sure that the mobile user can enjoy his vehicle without any worries and that he is always mobile. You monitor work on the vehicle, inform the user of any changes and, if necessary, propose a proactive solution.
You will be involved in the entire repair and maintenance process from start to finish (including authorisation to carry out repair and maintenance work to monitor, guide and check the repair, maintenance and invoicing process).

As a SMR & Tyres Advisor, we expect you to be able to improve the quality of processes and optimise systems. This is done on the basis of our customers’ needs. We give you the space to put your own ideas into practice. What’s more, you are a training partner for the Team Leader SMR & Tyres and know how to take the department to the next level with him.

Who are we looking for?

• You have a bachelor’s degree in an automotive technology field.
• You have a keen interest in automotive technology and digital communication.
• You are analytical, have strong thinking and reasoning skills and are able to optimise existing processes.
• You get great satisfaction from working in Excel and Access; IBM Cognos is an asset.
• You are customer-oriented, communicative and able to negotiate with suppliers and partners.
• You are determined, enterprising and innovative.
• You work both independently and as part of a team.
• You are perfectly bilingual in Dutch and French and fluent in English.

What do we offer?

Join Ayvens – Drive the Future of Mobility

At Ayvens, we’re turning mobility into more than just a destination — we’re making it a great experience. And to make that happen, we need people who make a difference.

We’re committed to helping our colleagues grow, thrive, and reach their full potential. That means:

• Providing extensive training opportunities
• Clear talent development plans
• Fair and competitive compensation
• You can count on a well-rounded benefits package, including a free medical care plan, pension scheme, meal and eco vouchers, and a flexible income plan.
• Healthy work-life balance
• Flexible working hours
• Possibility of homeworking several days a week
• Thorough onboarding process and performance feedback
• Opportunities for internal mobility

At Ayvens, we welcome fresh ideas, innovation, and open feedback. We’re building a culture where everyone has the space to be themselves and contribute to something bigger — the future of sustainable mobility.

Why Ayvens?

With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that’s diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.