SLA & Third-Party Risk Manager – Brussels, 2 days on-site

Montash; Brussel Hoofdstad; Hybride; EUR 83 000 - 124 000; Plein temps

Résumé du poste

Montash in Brussels seeks a Service Level Manager (Third Party Risk Management) for a freelance/B2B/Ltd engagement. Location: Brussels, 2 days/week on-site. Duration: until 31/12/2026 with extensions, Start ASAP.

The role sits in the CIO Office of a major finance organisation, focusing on third party risk, contract governance and day-to-day contract lifecycle follow-up with IT engineers and providers.

Qualifications

• Must-have English plus Dutch or French.
• Comfortable managing multiple priorities and stakeholders across IT Engineers and external providers.
• Strong ownership, accuracy and flexibility.
• Nice-to-have Master's level education or equivalent experience.
• Nice-to-have Up to 5 years' relevant experience in a similar environment.
• Nice-to-have IT-related background, or knowledge of Risk Management and/or DORA.

Responsabilités

• Manage a portfolio of third party and intragroup contracts, and negotiate SLAs
• Plan, coordinate and supervise activities relating to major contracts
• Identify contract requirements and write specifications for existing and new contracts
• Monitor performance and cost against agreed SLAs and KPIs, and check invoices against actuals
• Monitor risks, including business continuity and service disruptions
• Ensure service governance is defined and implemented, and support audits for compliance
• Address and resolve escalations or disputes related to service delivery
• Monitor compliance with internal processes, policies and control standards, flagging deviations

Connaissances

English

Dutch or French

Stakeholder management

Ownership

Accuracy

Flexibility

Formation

Master's degree or equivalent experience

Description du poste

Montash in Brussels seeks a Service Level Manager (Third Party Risk Management) for a freelance/B2B/Ltd engagement. Location: Brussels, 2 days/week on-site. Duration: until 31/12/2026 with extensions, Start ASAP.

The role sits in the CIO Office of a major finance organisation, focusing on third party risk, contract governance and day-to-day contract lifecycle follow-up with IT engineers and providers.