ServiceNow Architect — Hybrid, CTA, AI-Enabled Growth

Devoteam; Vlaanderen; Hybrid; EUR 90,000 - 140,000; Full time

Benefits offered by this job

Company car

Meal vouchers

Group insurance

Training budgets

Conferences

Job summary

Devoteam is seeking a ServiceNow Architect to own the technical vision and design authority for client ServiceNow platforms. You will lead detailed technical designs, bridge business and technical stakeholders, and ensure implementations align with enterprise architecture, security, and compliance standards.

You will mentor consultants, drive integrations and performance best practices, and surface risks and improvement opportunities across your solutions.

Qualifications

• 5+ years implementing or architecting ServiceNow solutions, including large enterprise projects.
• ServiceNow Certified Technical Architect (CTA) or Certified System Administrator plus CIS certifications.
• Expert-level understanding of ServiceNow data models, APIs (REST/SOAP), and platform security.
• Proven experience integrating third-party systems and enterprise applications.
• Strong stakeholder management, communication, and mentoring skills.
• Fluent in Dutch and/or French and a good command of English.

Responsibilities

• Define the architecture of ServiceNow implementations and oversee delivery.
• Lead the creation of detailed technical designs leveraging ServiceNow capabilities.
• Serve as expert advisor bridging business and technical stakeholders.
• Design and maintain integrations with enterprise systems (Active Directory, Workday, Jira).
• Drive QA, security, and coding best practices across delivery teams.
• Mentor consultants and developers and foster practice growth.

Skills

ServiceNow

Architectural design

Stakeholder management

Communication

Mentoring

Dutch/French bilingual

English proficiency

Education

ServiceNow CTA/CSA

Tools

REST APIs

SOAP APIs

Active Directory

Workday

Jira

Job description

Devoteam is seeking a ServiceNow Architect to own the technical vision and design authority for client ServiceNow platforms. You will lead detailed technical designs, bridge business and technical stakeholders, and ensure implementations align with enterprise architecture, security, and compliance standards.

You will mentor consultants, drive integrations and performance best practices, and surface risks and improvement opportunities across your solutions.