Service Contracts Administrator

Hologic, Inc.; Zaventem; On-site; EUR 45,000 - 55,000; Full time

Benefits offered by this job

Pension

Insurance

Job summary

Hologic, Inc. in Belgium is seeking a Service Contract Administrator to support contract lifecycle management across EMEA. You will collaborate with Sales, Service, Finance and Customer Support to ensure accurate billing, data integrity and compliance, while handling quotations, amendments and renewals.

The role requires experience in contracts/ sales administration, strong data skills, and proficiency with ERP/CRM systems. English fluency is essential; Dutch/French are a plus.

Qualifications

• Experience in contracts administration, sales administration, order management, commercial support, or a similar operational role.
• Attention to detail and a high level of accuracy when working with contracts, systems and data.
• Excellent organisational skills with the ability to manage multiple priorities.
• Interpersonal skills and confidence working with a wide range of internal stakeholders.
• A proactive approach to problem-solving and process improvement.
• Good Excel skills and confidence working across multiple systems.
• Experience with Oracle, Salesforce or other ERP/CRM platforms would be beneficial.
• Fluency in English; Dutch and/or French would be advantageous.

Responsibilities

• Create and process contract quotations, amendments and renewals.
• Ensure accurate and timely contract billing activities.
• Maintain contract, customer and installed-base data within internal systems.
• Monitor renewal opportunities and support internal teams with contract planning activities.
• Investigate and resolve billing, invoicing and contract-related queries.
• Partner closely with Sales, Service, Finance and Customer Support teams across multiple countries.
• Produce reports and support ongoing process improvement initiatives.
• Ensure compliance with internal procedures and service contract policies.

Skills

Attention to detail

Organisational skills

Interpersonal skills

Problem-solving

Excel skills

Oracle/Salesforce experience

Tools

Oracle

Salesforce

Job description

At Hologic, we're passionate about advancing women's health and improving patient outcomes through innovative medical technology. Behind every successful customer partnership is a team of talented professionals who ensure our commercial and service operations run smoothly.

We're looking for a Service Contract Administrator to join our team in Belgium. In this role, you'll play a critical part in supporting the administration and lifecycle management of service contracts across EMEA, partnering closely with Sales, Service, Finance and Customer Support teams to ensure contract and billing processes are accurate, efficient and compliant.

This is an excellent opportunity for someone who enjoys working with data, systems and cross-functional stakeholders in a fast-paced international environment.

What you will do

• Create and process contract quotations, amendments and renewals
• Ensure accurate and timely contract billing activities
• Maintain contract, customer and installed-base data within internal systems
• Monitor renewal opportunities and support internal teams with contract planning activities
• Investigate and resolve billing, invoicing and contract-related queries
• Partner closely with Sales, Service, Finance and Customer Support teams across multiple countries
• Produce reports and support ongoing process improvement initiatives
• Ensure compliance with internal procedures and service contract policies

What we are looking for

• Experience in contracts administration, sales administration, order management, commercial support, or a similar operational role
• Attention to detail and a high level of accuracy when working with contracts, systems and data
• Excellent organisational skills with the ability to manage multiple priorities
• Interpersonal skills and confidence working with a wide range of internal stakeholders
• A proactive approach to problem-solving and process improvement
• Good Excel skills and confidence working across multiple systems
• Experience with Oracle, Salesforce or other ERP/CRM platforms would be beneficial
• Fluency in English; Dutch and/or French would be advantageous

You will be a key member of a collaborative team responsible for supporting a significant service contract portfolio across EMEA. You will gain exposure to commercial operations, finance, service and sales functions while developing expertise in contract lifecycle management within a global healthcare organisation.

Salary: €45,000 – €55,000 gross per year

The final offer will depend on experience, skills, and alignment with internal pay structures. In addition, we offer a comprehensive benefits package, including pension and insurance.